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IT Specialist

Company: Table Talk Pies
Location: Worcester
Posted on: November 22, 2021

Job Description:

SUMMARYThe role of IT specialist is a technical professional responsible for the implementation, monitoring, and maintenance of all IT systems, applications and related telecom within Table Talk Pies and its affiliates and subsidiaries. The role will assess current IT implementations while working to identify future IT needs of the organization. This role will manage and work with our Managed Service Provider, Thrive Networks. This role will be responsible for providing and executing the technical solutions to end users, troubleshooting PC and network issues, and work with third party vendors to assess new technologies and better utilize existing ones. The company has over 100 + users/employees.ESSENTIAL DUTIES AND RESPONSIBILITIESIT Strategy, Operations, Governance & Cybersecurity

  • Help define and optimize IT infrastructure strategy, roadmap, architecture, processes & policies
  • Lead all IT projects, including the deployment of any new business applications or services
  • Work with our MSP and monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure and reducing costs
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs/business requirements
  • Develop, sustain and manage vendor relationships & contractual obligations
  • Troubleshoot hardware and software issues related to internal IT.
  • Provide end user training in Microsoft Office 365 environments and capabilities & modernize the workplace
  • Manage user identity and roles for security purposes
  • Devise and maintain policies (MDM et al) to safeguard company assets, i.e., Hardware, devices, cell phones, etc.
  • Structure & Building Design, cabling setup, corporate relocations
  • Hardware, network inventory management
  • Participate in annual audits as necessary
    Qualification & Requirements
    • Bachelor's Degree in information technology, Computer Science, Information Systems or equivalent work experience, 5-10 years.
    • Experience leading and managing IT Projects and servicing an organization and supporting users
    • Excellent working knowledge of networks, security, network and systems administration, databases and data storage systems, phone systems (Avaya/cloud)Technical RequirementsIn-depth technical knowledge and experience in MS Office 365 Cloud technology, M365 certification preferred.Experience with Azure infrastructure and Storage and SQL Databases 2000-2012Experience in SharePoint technologies
      Supervisory ResponsibilitiesCurrently, this job has no direct supervisory responsibilities

Keywords: Table Talk Pies, Worcester , IT Specialist, Other , Worcester, Massachusetts

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