Sr. Loan Processor

Company: CORNERSTONE BANK
Location: Spencer
Posted on: November 22, 2021

Job Description:

Description: Position OverviewAssist the Loan Officer(s) in documenting and preparing mortgage loan applications/files to meet strict deadlines and compliance. Resolve issues/difficulties across multiple departments while maintaining a high level of customer service to internal and external customers while meeting their expectations.Responsibilities and AccountabilitiesOrganize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.Point person maintenance, mailing, shipping, supplies and equipment.Assists Mortgage Loan Officers in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customersIdentifies mortgage loan application and documents problems by highlighting deficiencies and notifying the Loan Officer. Works closely with processors, closers, underwriters and loan officers.Processing Missing Documentation: Performs necessary follow-up with the borrower and/or the loan referral source (realtor, builder, etc.) to ensure the timely receipt of any missing documentation needed to meet file submission standards required by the loan processing departmentReviews and maintains Mortgage Loan Officer Pre-Qual/Pre-Approval pipelines. Ensures incoming applications are in compliance with department timelines and regulatory requirements.Manages borrower relationships by responding to calls and inquiries and directing them to the appropriate resourcesRepresents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission statement and adhering to our core values in all functions of their job responsibilities along with interaction with internal and external customersProtect Company's reputation and image by maintaining Borrower confidence, deliver a high level of customer service and by keeping mortgage loan information confidential.Understands the Retail Lending policies, procedures, and workflowUnderstands and complies with mortgage industry regulations, including the Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Truth-in-Lending laws, etc Requirements: QualificationsExcellent oral and written communication skillsHigh level of interpersonal skills to work effectively with othersExcellent organizational and time management skills1 years current mortgage lending or related sales experienced requiredDemonstrated experience analyzing and interpreting dataDemonstrated experience working in a fast paced and changing environmentDemonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines.Mortgagebot experience preferredEducation/Training/ExperienceHigh School diploma or equivalency degreeBasic computer skills including the ability to function in a Windows Environment utilizing Outlook, Excel, WordPM21

Keywords: CORNERSTONE BANK, Worcester , Sr. Loan Processor, Other , Spencer, Massachusetts