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Call Center Representative

Company: Billshark
Location: Hopkinton
Posted on: May 12, 2022

Job Description:

Are you ready for a totally different kind of career at a different kind of company? Lets go!*Billshark* is the fintech market leader in the bill reduction marketplace. Our Sharks reach out to service providers (think mobile, payTV, & alarm) to negotiate lower rates and to cancel unwanted subscriptions (think monthly shaving supply or clothing clubs) for our customers. Saving money is a blast and makes you a customers hero!Were proud of our entrepreneurial spirit and looking for amazing people to become a valued member of our team. With comprehensive training and support, and a phenomenal culture, people who share our core values of tenacity, hunger and camaraderie will thrive as we attack bills.If you're looking for a fun, fast-paced opportunity where you get to help people every day, look no further. Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"!Responsibilities: Outbound calling, emailing, and chatting with Subscription Providers (Stitch Fix, NetFlix, Amazon etc..) on behalf of the customer in order to cancel their service. Document the customer's cancellation "journey" in the CRM.Provide an exceptional customer experience by delivering better service than was expected - every time. Requirements: General PC and software program use capabilities.Great multi tasking abilities.Strong interpersonal skills with the ability to win people overPositive, do-what-it-takes attitudeWillingness to learn new thingsEnjoy laughing and not taking the 'bumps in the road' too seriouslyAlignment with our core values; Tenacity, Camaraderie, and Hunger! There are lots of career opportunities for you as we grow! Jump in the water NOW!BILLSHARK is looking to build our team with people who share our core values - tenacity, hunger and camaraderie.Discrimination is Against the Law. BILLSHARK complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BILLSHARK does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. BILLSHARK is an equal opportunity employer. Powered by JazzHRPI175380255

Keywords: Billshark, Worcester , Call Center Representative, Other , Hopkinton, Massachusetts

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