Product Support Representative
Company: Monroe Tractor - Westborough
Location: Westborough
Posted on: May 15, 2022
Job Description:
Job DescriptionSince our founding in 1951, the industries we
serve have been transformed by the technologies, equipment and
capabilities undreamed of decades ago. But the people we serve
haven't changed, and neither have we. We're still a family owned
business, and we're WBE-certified. With 14 locations throughout New
York State and New England, we're growing and are looking for
motivated people to join our team! Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Employee Stock Ownership Plan
- Generous Paid time off Policy
- Short/Long Term Disability
- Family owned and operated
- Long term job security
- Health and wellness Job Summary: The Product Support
Representative (PSR) is an experienced representative in the heavy
equipment industry preferably. You will be required to establish
long lasting customer relationships, assist in customer equipment
management, resolve customer product issues, address any customer
complaints or concerns and come up with acceptable solutions, all
while successfully increasing parts and service market share. You
will be expected to help increase the profit and productivity of
each customer by offering the customer parts and service support in
order to the one stop shop for all their equipment needs.
Qualifications
- Prior experience in the heavy equipment construction
industry
- Previous sales experience is a must
- Strong independent work ethic
- Able to work within a team environment to achieve individual as
well as branch goals
- Excellent customer service skills to develop and maintain good
working relationships with all customers and co-workers
- Clear and concise communications
- A strong sense of urgency, managing time well
- Proficient computer technology skills to utilize company
authorized software, internet, email, etc.We are an equal
opportunity employer and prohibit discrimination/harassment without
regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Keywords: Monroe Tractor - Westborough, Worcester , Product Support Representative, Other , Westborough, Massachusetts
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