Full Time Teller, West Boylston, MA

Company: Banco Santander Brazil
Location: West Boylston
Posted on: June 22, 2022

Job Description:

Full Time Teller, West Boylston, MA

West Boylston, United States of America

WHAT YOU WILL BE DOING

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US.

Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.

Responsibilities

* Adheres to safe deposit box procedures/ operations and guidelines
* Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions
* Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
* Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
* Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
* Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations

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