Clinical & Forensic Applications Specialist
Posted on: June 23, 2022
Reporting to the Americas Clinical Service Manager of the
Clinical Business Unit, this role will lead our clinical and
forensics customer applications training and support for North
America. In this capacity, this individual will be responsible for
developing and executing a regional business plan focused on
expanding our penetration into the Clinical and Forensic Markets.
Critical to the role is to partner closely with the respective
commercial service and sales teams to drive collaboration with key
accounts, provide application support for new customers and provide
training to our field sales and service teams. This position will
also be responsible for supporting a clinical & forensic lab at our
Milford headquarters. Waters Corporation is seeking a highly
skilled, motivated and customer focused individual to join our
Americas Clinical Business Unit in the Milford, MA area.
Develop and execute an annual regional business plan to support
consistent and sustainable revenue growth.
Actively collaborate with Clinical & Forensic Sales and Marketing
Teams to identify and deliver application training for new
Build and maintain strong institutional knowledge of all products
and applications relevant to the Clinical and Forensic Markets.
Develop analytical methods in an efficient manner for the analysis
of customer sample sets using Waters equipment.
Present results of analyses on customer samples to customers either
in live demonstrations, in webinars/webcasts or in written
Assist the Waters sales force by being a technical resource on
Waters Clinical & Forensic Applications.
Author and execute virtual training videos for Clinical and
Forensic Applications Provide support to our third-party
consultants as needed. Support field and inside sales teams
virtually or in-person via training and direct customer support
Education: Educational background in a scientific discipline (e.g.
chemistry, biology or biochemistry) or a science-related field of
studyExperience: Strong understanding of the principles of mass
spectrometry including in depth knowledge of tandem quadrupole and
high resolution/ToF mass spectrometers.
Demonstrated experience (minimum of 5 years) of analytical method
development with a focus on clinical diagnostics and/or forensic
Excellent presentation skills for oral presentations to
Good writing skills for preparation of reports on sample
analyses.Skills: Keen understanding of Waters products and specific
application in the Clinical or ForensicMarkets Strategic mindset
with a focus on execution
Advocate for change management
Adept and timely communicator with exceptional customer service
Strong emotional intelligence
Effective collaborator and networker
Time management, prioritization and planning
Waters is a leader in life sciences tools, starting with liquid
chromatography technologies in the 1960s. Since then, Waters has
pioneered analytical techniques across markets including Clinical
Diagnostics, Food & Environmental, Pharmaceuticals, and Materials.
In Clinical Diagnostics, Waters has leading LC-MS technologies,
which are already used for many applications including therapeutic
drug monitoring, newborn screening, and endocrinology.With the
growth in precision medicine, it is an exciting time for LC-MS in
clinical diagnostics. For 10+ years, PCR-NGS techniques have been
widely used for clinical diagnostics. Clinicians now want a
real-time understanding of disease states, requiring a more
complete picture of proteins, lipids, and steroids. LC-MS based
assays are critical to provide this level of insight with their
analytical specificity, sensitivity, and capacity to analyze
simultaneously multiple analytes.Our vision is for Waters to lead
the continued broad-based adoption of LC-MS. This will be
accelerated by continued innovation including new ionization
methods, improved ease of use, as well as novel applications in
omics research and anatomical pathology.
Keywords: Waters, Worcester , Clinical & Forensic Applications Specialist, Other , Boylston, Massachusetts
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