Switchboard Operator
Company: TEKsystems
Location: Worcester
Posted on: June 25, 2022
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Job Description:
Description:
This position includes operating telephone control board and paging
system, Dispatching incoming calls, and paging internal and on-call
clinical staff during and after regular business hours. The
successful candidates will have an understanding of healthcare
terminology. I.E. If a customer calls into UMass' main line and
asks to schedule an X-ray, this candidate should know to transfer
the call to the radiology department.
Experience: The successful candidate will be one with previous
operator/switchboard and customer service experience, along with
basic computer skills and knowledge of MS products. a familiarity
with Medical Terminology or experience in a medical environment is
preferred.
Responsibility:
Answers phones and routes incoming calls to appropriate offices or
personnel; Dispatch Emergency Cod calls to clinical personnel.
Processes paperwork in an efficient manner according to set
procedures. This includes proper filing and distribution of
clinical on-call schedules and wireless devices
Skills:
dispatch, switchboard, operator, customer, care, specialist,
paging, healthcare, hospital, Customer service, Support, Customer
service oriented
Top Skills Details:
dispatch,switchboard,operator,customer,care,specialist,paging,healthcare,hospital
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas
and solutions to take advantage of a new world of opportunity. We
are a team of 80,000 strong, working with over 6,000 clients,
including 80% of the Fortune 500, across North America, Europe and
Asia. As an industry leader in Full-Stack Technology Services,
Talent Services, and real-world application, we work with
progressive leaders to drive change. That's the power of true
partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
We are an equal opportunity employers and will consider all
applications without regard to race, genetic information, sex, age,
color, religion, national origin, veteran status, disability or any
other characteristic protected by law. To view the EEO is the law
poster . Applicants with disabilities that require an accommodation
or assistance a position, please call 888-472-3411 or email
mpowers@teksystems.com. This is a dedicated line designed
exclusively to assist job seekers whose disability prevents them
from being able to apply online. Messages left for other purposes
will not receive a response.
Keywords: TEKsystems, Worcester , Switchboard Operator, Other , Worcester, Massachusetts
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