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Switchboard Operator

Company: TEKsystems
Location: Worcester
Posted on: June 25, 2022

Job Description:


This position includes operating telephone control board and paging system, Dispatching incoming calls, and paging internal and on-call clinical staff during and after regular business hours. The successful candidates will have an understanding of healthcare terminology. I.E. If a customer calls into UMass' main line and asks to schedule an X-ray, this candidate should know to transfer the call to the radiology department.

Experience: The successful candidate will be one with previous operator/switchboard and customer service experience, along with basic computer skills and knowledge of MS products. a familiarity with Medical Terminology or experience in a medical environment is preferred.


Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch Emergency Cod calls to clinical personnel.

Processes paperwork in an efficient manner according to set procedures. This includes proper filing and distribution of clinical on-call schedules and wireless devices


dispatch, switchboard, operator, customer, care, specialist, paging, healthcare, hospital, Customer service, Support, Customer service oriented

Top Skills Details:


Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster . Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Worcester , Switchboard Operator, Other , Worcester, Massachusetts

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