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Residential Counselor

Company: Adams and Associates, Inc.
Location: Grafton
Posted on: August 7, 2022

Job Description:

POSITION SUMMARY Responsible for working with Dorm Life team to provide students on respective dormitory with a safe, clean and structured living environment that fosters student retention, satisfaction, achievement and success. Oversee respective dorm area and uses proper judgment and discretion to resolve student and staff issues and concerns. Provides individualized case management to maintain student enrollment and success in the program. Works in partnership with Dorm Life, Recreation and Safety and Security staff to effectively supervise and manage the student population. Ensures strict confidentiality of sensitive information and integrity of student data. MANAGEMENT & SUPERVISION Manages assigned students; may serve as the Acting Residential Counseling Supervisor or Shift Manager as required. RESPONSIBILITIES

  • Follows all integrity guidelines and procedures and ensures no manipulation of student data. o Ensures student case load meets or exceeds DOL/Company performance goals.
  • Responsible to provide students with comprehensive and individualized case management ensuring student progress, retention and completion of the Job Corps program. Active member on Career Management Team to ensure student success in the program.
  • Establishes supportive/mentoring relationships with students throughout their enrollment and provides personal, educational and career counseling.
  • Provides quality supervision to students in the dormitory. o Conduct ESP evaluations of student progress. o Provide personal counseling services to students. o Ensures the accuracy and completeness of incident and shift reports. o Ensures the physical security of the dorm area and reports concerns to Residential Counselor Supervisor.
  • Maintains a safe and clean dorm environment.
  • Maintains adequate levels of inventory per established department reorder points and proactively orders supplies to meet department requirement.
  • Initiates work orders to make necessary repairs as required and follows-up with maintenance to ensure completion.
  • In the absence of the Residential Counselor Supervisor, will be responsible to coordinate staff coverage to ensure student areas are supervised and that staff adhere to rest and meal break requirements.
  • Works with Residential Living, Recreation and Safety & Security staff to ensure effective supervision of the student population. Provides supervision and coverage on dorms, at the Welcome Center/Security Gate, in Recreation, on the grounds and other areas as needed and directed.
  • Establishes supportive mentoring relationship with students. o Follows all integrity guidelines and procedures and ensures no manipulation of student data.
  • Contributes to Center culture by treating students with care and respect, assisting students to achieve goals and to feel safe and welcome.
  • Motivates and manages staff to work effectively, creates a supportive work environment and recognizes staff accomplishments.
  • Produces quality work/assignments in a thorough, timely and accurate manner. o Maintains appropriate personal attendance, accountability and work productivity standards. o Plans, prioritizes and organizes assignments to meet established goals and deadlines.
  • Understands and applies job knowledge to effectively complete all required job responsibilities. Proactively maintains the skills required to perform job duties.
    • Mentors, monitors and models the Career Success Standards as required by the PRH.
    • Provides high-quality supervision and management for the student population and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior.
    • Provides timely operational support for Center operations to ensure quality programs and services. Pursues improvement in Center operations to fulfill program objectives.
    • Communication: Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested.
    • Provide transportation as required.
    • Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
    • Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
    • Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include assignments to temporarily perform job responsibilities of other departments and positions.
    • Other duties as assigned. i QUALIFICATIONS & EXPERIENCE Bachelors Degree (including 15 semester hours of social service-related instruction) and one-year experience in counseling or related field. A minimum of one-year Job Corps or related program experience preferred. Must possess a valid Drivers License and meet company insurability requirements. Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and/or the ability to assess the lift load in order to ask for necessary assistance.

Keywords: Adams and Associates, Inc., Worcester , Residential Counselor, Other , Grafton, Massachusetts

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