PT Flex On Road Supervisor- Worc East
Posted on: September 22, 2022
The PT Flex On-Road Supervisor is responsible for assisting and
reviewing UPS Small Package dispatch activity and yard control to
ensure timely and proficient service. He/she assists with dispatch
planning and is responsible for ensuring that service, safety, and
cost goals are met.
The PT Flex On-Road Supervisor works with service providers to
maximize day to day proficiency and ensure packages are delivered
in a safe, timely, and professional manner. He/She participates in
the development and implementation of work process plans to
maximize center proficiency and achieve business results. This
position reviews and analyzes work processes and work schedule
information (e.g., exception reports, volume delivered/hour, miles
driven, car set up, hours worked, accidents, etc.) to identify
opportunities to reduce costs and improve performance.
Employees will work a 3 day workweek with a minimum of 16.5 hours
per week not to exceed 20 hours per week. Part-time management
employees are paid weekly. Medical, dental, and vision benefits are
offered to employees. Additional benefits include educational
assistance, 401K, discounted stock, and paid
- Completes administrative tasks (i.e., performance reviews,
accident reports, service failures, training) in a timely, accurate
manner to facilitate the execution of the dispatch plan through the
- Uses the Balanced Scorecard and Quality Improvement Process to
monitor workgroup performance against business goals.
- Communicates with customers to respond to service concerns,
build relationships, and determine solutions that meet business
- Uncovers business opportunities to forward this information to
the proper department (i.e., dispatch supervisor, center
management, and business development) for follow up.
- Encourages service providers to identify and forward volume
development opportunities to management.
- Creates a customer focused work environment to emphasize
service and focus on building the business.
- Communicates customers' business needs to employees to provide
an understanding of job responsibilities and how actions impact
- Assesses Business Needs: Demonstrates a general understanding
of ways to identify and measure the current needs of the customer
or business; uses the business need to help define the project's
- Health and Safety Knowledge: Demonstrates basic knowledge of
injury and crash prevention techniques; demonstrates a basic
understanding of job methods; identifies root causes of injuries
and auto crashes; recognizes and reports unsafe working
- Legal, Regulatory, and Compliance Knowledge: Demonstrates a
basic understanding of the functions, regulations, and procedures
of compliance agencies or governing bodies; takes a leadership
position in programs that reduce risk and enhance safety.
- Small Package Operations Knowledge: Demonstrates and explains
proper processes, procedures and methods for small package
operations; demonstrates a basic knowledge of common tools,
equipment, and technology used within the operation.
UPS is an equal opportunity employer. UPS does not discriminate on
the basis of race/color/religion/sex/national
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law
Keywords: UPS, Worcester , PT Flex On Road Supervisor- Worc East, Other , Shrewsbury, Massachusetts
Didn't find what you're looking for? Search again!