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Resident Service Coordinator - Arrive Westborough

Company: Trinity Property Consultants
Location: Westborough
Posted on: September 24, 2022

Job Description:

Salary: up to $20/hour, based on experience, plus renewal bonuses and more! Job Description:
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents. Essential Functions:
Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high stress situations effectively
Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Knowledge of state law as it relates to fair housing Special Requirements:
Physical Demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to walk for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Attendance/Travel:
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events. Qualifications:
Skills:
Intermediate computer and internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Preferred knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check
Customer service experience preferred
Event planning experience preferred
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs.
Education:
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
We've Got You Covered!
Medical, Vision, & 125 Plan
We cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums.
Retirement Plans
Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance
We provide up to $25,000 of coverage if the unimaginable occurs.
Paid Holidays & Vacation
Enjoy 10 paid holidays and accrue anywhere from 2 - 4 weeks of paid vacation as you accumulate years of service. (available after 90 days of employment, full-time employees)
2 weeks of accrued paid vacation annually in the first 2 years of service
3 weeks of accrued paid vacation annually after 2 years of service
4 weeks of accrued paid vacation annually after 6+ years of service
Sick Time
Not feeling well? We provide you with 48 hours of sick pay each year.
Referral Bonuses
Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
Volunteer Time-Off
If you need a day off to volunteer in your community, we'll provide you with the support you need.
Discounts & Scholarships
Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!
Additional Perks Include---..
Employee Assistant Program (EAP)
Health Advocate and Travel Assistance Program
Generous Emergency On-Call Policy for Facilities Team Members
Bereavement Pay if dealing with an unfortunate death in the family
Competitive Bonus & Commission Structures
Extensive Professional Development Training and Reimbursement Program
Opportunities for Advancement
COVID-19 Response: At Trinity, we prioritize the health of our residents and employees. Due to COVID-19, for health and safety purposes, we have implemented an Emergency Preparedness Committee and have been adhering to all CDC, NMHC, and NAA preparedness recommendations on a local and national level. For more information, visit See more at:

Keywords: Trinity Property Consultants, Worcester , Resident Service Coordinator - Arrive Westborough, Other , Westborough, Massachusetts

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