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Automotive Service Advisor (Entry Level)

Company: McGovern Automotive Group
Location: Westborough
Posted on: September 25, 2022

Job Description:

McGovern Automotive Group is hiring an Entry- level Service Advisor to join our Autobahn USA Service team in Westborough, MA!We at McGovern Automotive Group (MAG) aim to deliver a positive and challenging workplace that promotes excellence and achievement, and we strive to deliver the very best experience possible to our clients and employees alike. We are looking for team oriented, dedicated professionals who share that same passion to join our team.As an entry level service advisor, you would be the liaison between service technicians and customers to determine problems with vehicles while providing accurate repair descriptions to technicians.Responsibilities:Utilize resources to identify and verify clients' service needs and record RO properlyPromote the sales of services, parts and accessories by thoroughly understanding the product and service linesCoordinate with the Service Manager, service personnel, & clients regarding repair workContact clients regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and receive proper authorization before any additional repairs are performedVerify vehicle warranty and service contract coverage and explain any relevant provisions and exclusions to customersQualifications:Trained to write up internal work as well as express type work in the shopDesire to work towards building core knowledge of products and product updatesPrioritize assignments & multi-tasks well under pressureIs self-motivated, organized, detail oriented, and success drivenUnderstands and complies with federal, state and local regulationsHolds valid driver's licenseAble to pass background and drug screeningsAbout Our Company:McGovern Automotive Group's rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, dental, 401K with matching, paid time off) and a professional, team-oriented and promote from within culture.If you are interested in building a career at a family owned, innovative, and fast paced organization, please contact us.McGovern Automotive Group is an Equal Opportunity Employer*

Keywords: McGovern Automotive Group, Worcester , Automotive Service Advisor (Entry Level), Other , Westborough, Massachusetts

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