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Cyber - Specialty Underwriting Specialist

Company: Hanover Insurance Group, Inc.
Location: Worcester
Posted on: November 24, 2022

Job Description:

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our underwriting department is seeking a Cyber - Specialty Underwriting Specialist to join our growing team.

This role will be based in Howell, MI, Itasca, IL, Worcester, MA or Windsor, CT as viable locations.? This position can be 100%?remote for the right candidate.

At the Hanover we also understand that life and the workplace have changed so we are reimagining the workplace and provide flexible work?arrangements.

The Hanover is a diverse and inclusive organization focused on hiring the best talent and we encourage all qualified professionals to apply.??We believe that an inclusive, diverse, and equitable workplace make us a better organization and creates a stronger community.

Position Overview:

A proven cyber underwriter to apply technical, sales and analytical skills to provide insurance solutions that help Hanover's customers manage risk. Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates with limited daily supervision, seeks technical direction for matters outside one's authority and general expertise. Will obtain a standard letter of authority for all underwriting decisions while managing a book of business, generally with moderate to high technical complexity and coordination.

This is a full-time, exempt role.

In This Role You Will:

* Responsible for efficiently underwriting, negotiating and servicing renewal accounts to drive profitable growth in alignment with UW guidelines and core competencies.

* Demonstrates a thorough understanding of Hanover's strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.

* Consult with internal and external customers regarding cyber exposures and coverages.

* Exhibits thorough working knowledge of sound underwriting principles, policies, procedures, and controls.

* Keeps current on issues (technical and regulatory) affecting the cyber insurance line of business as well as the competitors and the overall marketplace. Attends industry conferences as required.

* Performs other duties as assigned.

What You Need to Apply:

* Bachelor's Degree or equivalent work experience.

* Knowledge of cyber coverages (Generally, 3+ years of cyber insurance experience) and coverage interactions with various other lines of business.

* 3+ years' experience building agency relationships resulting in profitable renewal portfolio mix of standard to complex accounts.

* Excellent attention to detail.

* Completes file documentation according to best practices guidelines and can clearly explain account decisions.

* Provides clear and concise rating instructions for quotes prior to generating proposal for presentation to the agent.

* Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis.

* Uses all appropriate underwriting tools and strategies to ensure underwriting guidelines are followed.

* Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority.

* Understands pricing components and rating methodology and correlates pricing to exposures

* When presented with minimal information on a risk, instinctively knows the key questions to ask to ascertain the full scope of operations and the key exposures and needed controls.

* Demonstrates confidence in own abilities and is comfortable taking informed risk.

* Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects.

* Is adaptive to change. To quickly identify, analyze, and solve problems while being open to new and different ways of thinking.

* Consistently demonstrates working and functional proficiency across all UW core competencies

* Strong computer skills (Excel-Word-SharePoint) with demonstrated high accuracy output

* Excellent interpersonal and written/oral skills.

* Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment. Demonstrating ability to consult with internal and external parties on underwriting matters.

* Proven team player and energetic personality.

* Openly encourages other team members to collaborate, share ideas and voice concerns. Shows respect for differences and diversity in ideas and views. Involves other team members to achieve optimal performance.

* Understands and seeks ways to improve the quality and results of one's work. Monitors progress against agreed upon timeline and deliverables. Raises awareness if achievement of committed work may be compromised and actively engages in mitigating the situation.

* CPCU designation preferred but not required.


* Appropriate pricing of risk and exposures.

* Service level standards achieved consistently.

* Achieve rate and retention goals as defined by the business.


It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.


We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

* Medical, dental, vision, life, and disability insurance

* 401K with a company match

* Tuition reimbursement


* Company paid holidays

* Flexible work arrangements

* Cultural Awareness Day in support of IDE

* On-site medical/wellness center (Worcester only)

* Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Other details

* Job Family Underwriter

* Job Function Underwriting

* Pay Type Salary

* Required Education Equivalent Experience

Apply Now

* Howell, MI, USA

* Itasca, IL, USA

* Windsor, CT, USA

* Worcester, MA, USA

* Virtual

Keywords: Hanover Insurance Group, Inc., Worcester , Cyber - Specialty Underwriting Specialist, Other , Worcester, Massachusetts

Click here to apply!

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