Call Center Representative (On-Site) - No Experience Necessary
Posted on: November 24, 2022
Are you ready for a totally different kind of career at a
different kind of company? Let's go!Billshark is the fintech market
leader in the bill reduction marketplace. Our Sharks reach out to
service providers (think mobile, payTV, & alarm) to negotiate lower
rates and to cancel unwanted subscriptions (think monthly shaving
supply or clothing clubs) for our customers. Saving money is a
blast and makes you a customer's hero!We're proud of our
entrepreneurial spirit and looking for amazing people to join our
team. With comprehensive training and support, and a phenomenal
culture, people who share our core values of tenacity, hunger and
camaraderie will thrive as we attack bills.If you're looking for a
fun, fast-paced opportunity where you get to help people every day,
look no further. Our team loves it here so much that Fortune
Magazine recognized us as a "Great Place to Work"!
- Help customers cancel their under-used subscription services by
calling or chatting with their subscription providers (Netflix,
Spotify, Hulu, etc..).
- Document the customer's cancellation "journey" in our CRM.
- Provide an exceptional customer experience by delivering better
service than was expected - every time.
- Suggest and give us ideas on how to make our process better and
more efficient.Requirements: -
- General PC and software program use capabilities.
- Great multi tasking abilities.
- Strong interpersonal skills with the ability to win people
- Positive, do-what-it-takes attitude
- Willingness to learn new things
- Enjoy laughing and not taking the 'bumps in the road' too
- Alignment with our core values; Tenacity, Camaraderie, and
- Must be willing to commute to office in Hopkinton, MA#LI-Onsite
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Keywords: Billshark, Worcester , Call Center Representative (On-Site) - No Experience Necessary, Other , Hopkinton, Massachusetts
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