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Front Desk Associate

Company: Flaherty Physical Therapy
Location: Northborough
Posted on: November 26, 2022

Job Description:

Come join our fun and exciting physical therapy company where we put patient needs first, excel at caring for our community members, and support employee growth and development. With locations in Northborough and Hudson and a plan to keep growing, we are always hiring for our dynamic team.

Our first impression associates are rockstars at representing Flaherty Physical Therapy to create an exceptional experience for our clients. Responsibilities include answering the phone, greeting clients, scheduling appointments, intaking new patients, collecting patient payments, maintaining up to date medical records, and other general tasks associated with the front office and the clinic.

Necessary skills include a positive attitude, a willingness to learn, the ability to communicate effectively, exceptional customer service skills, an understanding of the importance of excellent patient care, have a generous and caring nature, kind and courteous attributes, comfort speaking on the phone and interacting with people, the ability to work independently but not be afraid to ask questions, understanding the importance of managing your time effectively, the ability to multitask, be organized, reliability, strong computer skills, a meticulous attention to detail, and confidence in your abilities to thrive. Experience in customer service, in a medical office, with electronic medical records, and checking insurance benefits is a definite plus!

This is full-time, permanent position with the potential to be hybrid remote based on experience and the needs of the clinic. The starting salary is $18.00 per hour with the ability to earn a monthly bonus based on performance. For more information about working for Flaherty Physical Therapy, go to our website https://www.flahertyphysicaltherapy.com/employment-opportunities/ .

If you are friendly and enjoy working with people, confident in your customer service skills, are detail-oriented, get excited about making a difference in people's lives, and are looking to join a fun team environment for the long-term, please contact our Office Manager, Kim Cournoyer

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Bonus pay

COVID-19 considerations:
All people in clinic are wearing masks, plastic screen at front, cleaning procedures in place, screening patients for Covid 19 before their first session are all occurring in our office.

Application Question(s):
* What is the most important aspect you are looking for in a job right now?

Experience:
* Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Northborough, MA 01532%58047475%

Keywords: Flaherty Physical Therapy, Worcester , Front Desk Associate, Other , Northborough, Massachusetts

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