Crew Member - Night Shift
Company: Dunkin'
Location: Worcester
Posted on: January 24, 2023
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Job Description:
Description
CREW MEMBER - NIGHT SHIFT
Crew Members are responsible for delivering great guest
experiences.
Responsibilities Include:
Team Environment - Communicate appropriately with fellow team
members, treating others fairly and with respect. Respond
positively to feedback and direction given. Hold themselves
accountable for their responsibilities on their shift. Adhere to
schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction - Hold guests as
highest priority and ensure each guest is highly satisfied with
his/her experience. Respond to specific guest needs and resolve
problems with a sense of urgency. Adhere to Brand standards and
systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning
of guest areas as directed. Complete all required training and
support the training of other team members.
Profitability - Effectively execute restaurant standards and
marketing initiatives. Prepare all products following appropriate
recipes and procedures. Follow all procedures related to cash,
cleanliness, food safety, and restaurant safety and security.
Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Skills
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may
apply)
Required Competencies
Guest Focus - anticipate and understand guests' needs and exceed
their expectations.
Passion for Results - set compelling targets and deliver on
commitments.
Problem Solving and Decision Making - make good decisions based on
analysis, experience, and judgment.
Requirements
Company Information
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in
Quincy, Massachusetts. Dunkin' Donuts licensed the first of many
franchises in 1955. It is now the world's leading baked goods and
coffee chain, serving more than 3 million customers per day.
Dunkin' Donuts sells 52 varieties of donuts and more than a dozen
coffee beverages as well as an array of bagels, breakfast
sandwiches and other baked goods. We are a locally owned and
operated Dunkin' Donuts franchise, with a fast-paced, high energy
environment where you get to interact with loyal customers every
day. Join our team today! You are applying for work with a
franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of
its affiliates. Any information you submit will be provided solely
to the franchisee. If hired, the franchisee will be your only
employer. Franchisees are independent business owners who set their
own wage and benefit programs that can vary among franchisees.
Keywords: Dunkin', Worcester , Crew Member - Night Shift, Other , Worcester, Massachusetts
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