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Homecare Agency Scheduling coordinator

Company: Right at Home of Eastern Worcester County
Location: Westborough
Posted on: January 25, 2023

Job Description:

Right at Home of Eastern Worcester County - Seeking professional team player for a fast paced homecare agency in Westborough Ma. with experience as a homecare agency scheduler. This is NOT a remote job and the office is located in Westborough, MA. from 830am-5pm M-F. - Expereince as a CNA/HHA and haveing an understanding of the services that is provided by our devoted caregiving team to our clients a plus! Must be compassionate with a strong work ethic. -
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!
We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in written and verbal communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary!
The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a "best in home care" experience for clients and employees.

  • Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
  • Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
  • Assist with recruiting, hiring, onboarding, training and personnel management.
  • Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
  • Must be extreamly detail oriented
  • The ideal candidate must have - prior experience working in the home care industry - office setting.

    The desired candidate will possess the following:

    • High school graduate or equivalent with two years of business experience.
    • Able to work independently, demonstrating sound judgment.
    • Be available as required for on-call duty rotation outside of normal office hours which includes weekends as we are a 24/7 365 company and we handle our on call rotation personally with our office staff

      To apply, please submit r--sum-- Erin.mensing@RAHEWC.com

Keywords: Right at Home of Eastern Worcester County, Worcester , Homecare Agency Scheduling coordinator, Other , Westborough, Massachusetts

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