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Remote Member Service Representative

Company: The Panther Group
Location: Shrewsbury
Posted on: March 16, 2023

Job Description:

The Panther Group is looking for a hard working, dedicated call center representative to partner with our client in the healthcare industry!

*Candidate must live in Massachusetts*

Work from home opportunity


  • Receives high volume inbound phone calls and triages to appropriate department.
  • Meet or exceed department established key performance indicators.
  • Adheres to assigned schedules to ensure appropriate phone coverage.

    • High School Diploma or equivalent required. Associates degree or equivalent work.
    • 6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office.
    • Knowledge of medical terminology is preferred.
    • Must have strong computer and telephone multitasking skills
    • Must have the ability to navigates through multiple systems
    • Accuracy in data input and documentation
    • Strong written and oral communication skills

Keywords: The Panther Group, Worcester , Remote Member Service Representative, Other , Shrewsbury, Massachusetts

Click here to apply!

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