TSS ServiceNow Senior Operations/System Administrator

Company: General Dynamics
Location: Auburn
Posted on: March 16, 2023

Job Description:

Responsibilities for this Position Location: USA VA Home Office (VAHOME)Full Part/Time: Full timeJob Req: RQ120714 Type of Requisition: RegularClearance Level Must Currently Possess: NoneClearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: OtherJob Family: Software DevelopmentJob Description: We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.GDIT Technology Shared Services (TSS) is your place! You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter.GDIT is seekingaServiceNow Senior Operations/System Administratorfor theFDICServiceNow Platform Services program. Successful candidate must possess and be able to demonstrate technical skills and have an attitude for success, dedication, and commitment. In this role, a typical day will include the responsibilities below: Delivering high value solutions from your customer's perspective with one or more ServiceNow product suites implementing for user bases greater than 1,000 usersManaging and maintaining ServiceNow operations, data integrity, platform updates, new configurations, applications and integrationsDeveloping and executing maturity recommendations to improve the overall performance, efficiency, and effectiveness of the platformDeveloping and executing automated test frameworks (includes best practices, guidelines, process, tooling)ServiceNow Configuration Management and CMDB development and serviceUse tools and methods to efficiently manage product releases, sprints, and development cycles applying automated CI/CD practicesMonitor, troubleshoot, and recommend solutions for integrations between ServiceNow and other off premise cloud services such as Salesforce, and between other on-premises FDIC systems. Micro certification in Integration Hub recommendedCustomer relationship partnering and reportingCreate business requirements and move them to technical requirements Required Qualifications: BS in Computer Science or Information Systems related discipline (or equivalent years of experience)5+ years of relevant experienceDemonstrated experience in delivering high value solutions from your customer's perspective with direct experience with ServiceNow platform strategy, design, and operational execution.Prior experience delivering support for the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB), to include reportsServiceNow Certified System Administrator or ability and willingness to obtain within 90 daysServiceNow Certified Implementation Specialist - IT Service Management or ability and willingness to obtain within 90 daysUS Citizenship per contract requirementMust have clean financial backgroundFlexibility to support issues or planned activities after hours, weekends and holidays as needed WHAT GDIT CAN OFFER YOU: Full-flex work week 401K with company match Internal mobility team dedicated to helping you own your career Collaborative teams of highly motivated critical thinkers and innovators Ability to make a real impact on the world around you GDIT CAREERS Opportunity Owned The likely salary range for this position is $92,000 - $138,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: RemoteWork Location: Any Location / RemoteAdditional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.PI181431032Back To Search ResultsGDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.

Keywords: General Dynamics, Worcester , TSS ServiceNow Senior Operations/System Administrator, Other , Auburn, Massachusetts