TSS ServiceNow Senior Operations/System Administrator
Company: General Dynamics
Location: Auburn
Posted on: March 16, 2023
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Job Description:
Responsibilities for this Position Location: USA VA Home Office
(VAHOME)Full Part/Time: Full timeJob Req: RQ120714 Type of
Requisition: RegularClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain: Secret Public
Trust/Other Required: OtherJob Family: Software DevelopmentJob
Description: We are GDIT. The people supporting and securing some
of the most complex government, defense, and intelligence projects
across the country. We ensure today is safe and tomorrow is
smarter. Our work has meaning and impact on the world around us,
but also on us, and that's important.GDIT Technology Shared
Services (TSS) is your place! You make it your own by bringing your
ideas and unique perspective to our culture. By owning your
opportunity at GDIT, you are helping us ensure today is safe and
tomorrow is smarter.GDIT is seekingaServiceNow Senior
Operations/System Administratorfor theFDICServiceNow Platform
Services program. Successful candidate must possess and be able to
demonstrate technical skills and have an attitude for success,
dedication, and commitment. In this role, a typical day will
include the responsibilities below: Delivering high value solutions
from your customer's perspective with one or more ServiceNow
product suites implementing for user bases greater than 1,000
usersManaging and maintaining ServiceNow operations, data
integrity, platform updates, new configurations, applications and
integrationsDeveloping and executing maturity recommendations to
improve the overall performance, efficiency, and effectiveness of
the platformDeveloping and executing automated test frameworks
(includes best practices, guidelines, process, tooling)ServiceNow
Configuration Management and CMDB development and serviceUse tools
and methods to efficiently manage product releases, sprints, and
development cycles applying automated CI/CD practicesMonitor,
troubleshoot, and recommend solutions for integrations between
ServiceNow and other off premise cloud services such as Salesforce,
and between other on-premises FDIC systems. Micro certification in
Integration Hub recommendedCustomer relationship partnering and
reportingCreate business requirements and move them to technical
requirements Required Qualifications: BS in Computer Science or
Information Systems related discipline (or equivalent years of
experience)5+ years of relevant experienceDemonstrated experience
in delivering high value solutions from your customer's perspective
with direct experience with ServiceNow platform strategy, design,
and operational execution.Prior experience delivering support for
the core suite of ITSM applications (Incident, Problem, Change,
Knowledge, CMDB), to include reportsServiceNow Certified System
Administrator or ability and willingness to obtain within 90
daysServiceNow Certified Implementation Specialist - IT Service
Management or ability and willingness to obtain within 90 daysUS
Citizenship per contract requirementMust have clean financial
backgroundFlexibility to support issues or planned activities after
hours, weekends and holidays as needed WHAT GDIT CAN OFFER YOU:
Full-flex work week 401K with company match Internal mobility team
dedicated to helping you own your career Collaborative teams of
highly motivated critical thinkers and innovators Ability to make a
real impact on the world around you GDIT CAREERS Opportunity Owned
The likely salary range for this position is $92,000 - $138,000,
this is not, however, a guarantee of compensation or salary;
rather, salary will be set based on experience, geographic location
and possibly contractual requirements and could fall outside of
this range.Scheduled Weekly Hours: 40 Travel Required: 10-25%
Telecommuting Options: RemoteWork Location: Any Location /
RemoteAdditional Work Locations: Total Rewards at GDIT: Our
benefits package for all US-based employees includes a variety of
medical plan options, some with Health Savings Accounts, dental
plan options, a vision plan, and a 401(k) plan offering the ability
to contribute both pre and post-tax dollars up to the IRS annual
limits and receive a company match. To encourage work/life balance,
GDIT offers employees full flex work weeks where possible and a
variety of paid time off plans, including vacation, sick and
personal time, holidays, paid parental, military, bereavement and
jury duty leave. To ensure our employees are able to protect their
income, other offerings such as short and long-term disability
benefits, life, accidental death and dismemberment, personal
accident, critical illness and business travel and accident
insurance are provided or available. We regularly review our Total
Rewards package to ensure our offerings are competitive and reflect
what our employees have told us they value most.COVID-19
Vaccination: GDIT does not have a vaccination mandate applicable to
all employees. To protect the health and safety of its employees
and to comply with customer requirements, however, GDIT may require
employees in certain positions to be fully vaccinated against
COVID-19. Vaccination requirements will depend on the status of the
federal contractor mandate and customer site requirements.We are
GDIT. The people supporting some of the most complex government,
defense, and intelligence projects across the country. We deliver.
Bringing the expertise needed to understand and advance critical
missions. We transform. Shifting the ways clients invest in,
integrate, and innovate technology solutions. We ensure today is
safe and tomorrow is smarter. We are there. On the ground, beside
our clients, in the lab, and everywhere in between. Offering the
technology transformations, strategy, and mission services needed
to get the job done.GDIT is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
veteran status, or any other protected class.PI181431032Back To
Search ResultsGDIT supports and secures some of the most complex
government, defense, and intelligence projects across the
country.
Keywords: General Dynamics, Worcester , TSS ServiceNow Senior Operations/System Administrator, Other , Auburn, Massachusetts
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