Client Service Representative
Company: VCA Animal Hospitals
Location: Sterling
Posted on: March 16, 2023
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Job Description:
VCA Sterling Animal Hospital is seeking a part time Client
Service Representative to join our full service hospital in
beautiful Sterling, MA. We are a caring, close knit, team that
truly values each person's individual skill and personality. We are
proud to promote and cultivate a supportive and collaborative
culture and we are seeking a like-minded professional to join the
team! There's something special about you and we are excited to
learn more!Why Join the VCA Sterling Family?We are passionate about
supporting client service representatives and are committed to your
personal career development. VCA is a community of dedicated
professionals that will encourage you to explore everything a
client service career has to offer.We are committed to equity,
inclusion, and diversity, and strive to be a place where a talented
mix of people want to come, stay, and do their best work. We
support a work environment where you can focus on your career, your
happiness, and the patients you serve. Below are some of the many
benefits of joining the VCA team!---Access to the people and
financial resources of a large veterinary community---Career
development programs---Opportunities to give back through strong
shelter partnerships and VCA Charities---Free mental health and
wellness subscriptions (Head Space)---Referral
bonuses---Competitive wage---Medical, dental & vision
insurance---Generous pet care discounts---Life, long and short-term
disability insurance---Paid parental leave---Paid vacation and sick
time---401(k)---Full-time and Part-time positions availableWhy We
Want You!As a member of the VCA Sterling, you will support
technician and doctor teams by creating a positive, low-stress
atmosphere for our clients and patients. Your mission will be to
win the confidence of every pet parent-by delivering an outstanding
client experience-so we can provide exceptional care to every
patient.The skills that you will be utilizing include, but are not
limited to:---Customer service functions, including: greeting
visitors, answering telephones, and guiding clients and their pets
to exam rooms.---Scheduling and confirming appointments.---Placing
outbound calls for follow-ups and reaching out to prospective
clients.---Presenting and explaining fees, including processing
payments.---Recommending, selecting, and obtaining products and
services, including prescriptions.---Answering questions regarding
products and services, including educating clients on general
animal husbandry and non-medical pet care (i.e., heartworm
prevention, housebreaking, and flea & tick control).---Managing
medical records, charts, reports and correspondence.---Hospital
maintenance (including removal of animal waste) and ensuring that
facility is neat and clean at all times-both inside and outside.At
VCA Animal Hospitals, we take our mission statement - your pet's
health is our top priority and excellent service is our goal - very
seriously. With every opportunity, we aim to exceed each pet
owner's expectations.We're looking for a personable yet highly
professional "service extraordinaire" to join us in delivering our
mission to our clients and their pets.The salary range for this
position is $17 - $20 / hourApply today!We value your time, and
that is why we have a very quick and easy application process.
Apply today on our mobile-friendly application. We look forward to
speaking with you! Location: 4 Clinton Rd, Sterling, MA 01564If you
are a current associate, you need to apply through our internal
career site. Please log into Workday and click on the Career
worklet on the landing page or search for Find Jobs.Benefits: We
offer competitive compensation along with a comprehensive benefits
package, including medical, dental, vision and paid vacation/sick
days, 401(k), generous employee pet discounts and more!The
information in this position description indicates the general
nature and level of work to be performed. It is not designed to be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of associates
assigned to this job. Management reserves the right to revise the
job description or require that other tasks be performed when the
circumstances of the job change (for example, emergencies, change
in personnel, workload, or technical development).We are proud to
be an Equal Opportunity Employer - Veterans / Disabled. For a
complete EEO statement please see our career page at
vcacareers.com.
Keywords: VCA Animal Hospitals, Worcester , Client Service Representative, Other , Sterling, Massachusetts
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