Football Ambassador

Company: DICK'S Sporting Goods
Location: Northborough
Posted on: March 17, 2023

Job Description:

DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team. The football ambassador is a technically focused role that is centered around providing a differentiated experience specifically to football enthusiasts of all levels. This individual will pull from person experiences and knowledge of the game to provide strong product recommendations that align to the Athlete's needs.
Football Ambassador Duties Include:

• Meets the athlete where they are in their football journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately
• Leverages on-the-field expertise to provide reommendations that meets the athlete's needs/goals
• Translates/aligns product technology to the athlete's needs and preferences; contributing to and enhancing the athlete's overall game day experience
• Outfits athletes with appropriate equipment, cleats, apparel, accessories, and protection plans to equip them for any occassion - from practice/training to game day
• On occasion, participates in Football Universities across the nation to test and learn new products and technologies in order to then share knowledge and insights with both teammates and athletes
• Partners with store teammates by regularly utilizing training materials to educate others on new cleats and football-related products
• Maintains visual standards of football department
• As needed, assists in other areas within the store
• Aligns with Community Marketing Manager for Shop Day-Events, football gear pick up, and in store football registration, etc. All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary. Qualifications
  • Quickly builds rapport with football athletes of all experience and skill levels (i.e. latest technology, NCAA partnerships, NFL partnership, Football Activations, leagues and players, etc.)
  • Ability to simplify insights when speaking with newer players, yet also builds rapport with seasoned professionals by leveraging their on-the-field experience and league knowledge
  • Actively involved in football-related activities (i.e. refs, coaches, associates with competitive clubs, plays outdoor or indoor leagues, etc.) and/or stays up-to-date on every aspect of the game
  • Leans on expertise of the game to understand and align the athlete's needs to appropriate products (i.e. shoulder pads, helmets, accessories), standard or elevated cleats, training equipment, etc.)
  • Retail or Team Sports experience preferred DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Keywords: DICK'S Sporting Goods, Worcester , Football Ambassador, Other , Northborough, Massachusetts