Patient Service Specialist
Company: UnitedHealth Group
Location: Shrewsbury
Posted on: May 22, 2023
Job Description:
$1000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global
organization that delivers care, aided by technology to help
millions of people live healthier lives. The work you do with our
team will directly improve health outcomes by connecting people
with the care, pharmacy benefits, data and resources they need to
feel their best.Come make an impact on the communities we serve as
we help advance health equity on a global scale. Here, you will
find talented peers, comprehensive benefits, a culture guided by
diversity and inclusion, career growth opportunities and your
life's best work.SM Location: 222 Boston Turnpike. Shrewsbury, MA
Department: Occupational Medicine Schedule: Monday - Friday 7:30 am
- 5:00 pm, you will work with your manager on your schedule Primary
Responsibilities:
- Acts as a patient advocate and liaison in coordinating
healthcare services by partnering with a care team (Nurses,
Providers, and Medical Assistants)
- Verifies patient insurance coverage and eligibility utilizing
computer-based patient registration / scheduling system
- Check in patient for services
- Addresses patient-care related telephone calls via an incoming
work queue aligning with department metrics
- Documents appropriate information in patient's charts using an
electronic medical records system
- Completes and maintains physician's schedules, coordinating
patient visits and medical procedures
- Ensures insurance authorizations are obtained and services are
covered in full, communicating information with patients as
neededThe organization reserves the right to modify position
responsibilities at any time, due to business necessity.What are
the reasons to consider working for UnitedHealth Group? Put it all
together - competitive base pay, a full and comprehensive benefit
program, performance rewards, and a management team who
demonstrates their commitment to your success. Some of our
offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at:
http://uhg.hr/uhgbenefitsYou'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.Required Qualifications:
- High School Diploma/GED (or higher)
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation Preferred
Qualifications:
- 1+ year of customer service
- 1+ year of use of PC, typing capabilities, and comfort with
various software applications such as Microsoft Word and
Outlook
- Additional specialized medical secretarial / medical office
training
- Experience utilizing electronic medical recordsTo protect the
health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with Optum.
Our objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges. **PLEASE NOTE** The sign-on bonus is only available to
external candidates. Candidates who are currently working for
UnitedHealth Group, UnitedHealthcare or a related entity in a full
time, part time or per diem basis ("Internal Candidates") are not
eligible to receive a sign on bonus. At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity/Affirmative Action
employer, and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.#RPO
#RED
Keywords: UnitedHealth Group, Worcester , Patient Service Specialist, Other , Shrewsbury, Massachusetts
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