Program Coordinator - Library
Company: UMass Med School
Location: Worcester
Posted on: September 15, 2023
Job Description:
Program Coordinator - Library
Minimum Salary
US-MA-Worcester
Job Location
3 hours ago(9/12/2023 10:50 AM)
Requisition Number
2023-44527
# of Openings
1
Posted Date
Day
Shift
Exempt
Overview
POSITION SUMMARY: Under the general direction of the Associate
Director or designee, the Program Coordinator supports activities
involved with the NNLM Region 7 program. The position assists the
Associate Director, Education and Outreach Coordinators, and Grants
and Contracts Specialist.
Responsibilities
ESSENTIAL FUNCTIONS:
Serve as the central point of contact
for the program office including responding to and triaging office
email.Provide information on basic NNLM and Region 7 services and
programs.Serve as liaison to NNLM Working Groups and Committees as
assigned.Manage membership, membership directory, member services
and membership reporting.Follows established guidelines to collect,
compile, and organize data for various ongoing reports. Prepares
statistical reports as needed by the associate director or
coordinators.Coordinate marketing and program communications
including content and maintenance of listservs, social media, and
weekly newsletter.Work with National Committees to contribute to
best practices and to set and implement standards.Promote NLM
funding in service area.Provide support for technology awards and
other types as necessary.Manage and maintain the Region 7 public
facing website and internal tools including customer relationship
database, knowledgebase, and collaboration space (CIVI CRM,
DOCLINE, Confluence, Jira and/or equivalent tools)Support
coordinators with making continuing education content available and
ensuring compliance. Ensure accessibility and 508 compliance with
print and digital material.Deliver training sessions using existing
curriculum/materials as requested.Exhibit NLM, NNLM and Region 7
products and services at regional and national meetings as
needed.Serve as liaison between Region 7 and main library for
technologyPerform other duties as required.
Qualifications
REQUIRED QUALIFICATIONS:
Associates Degree required;
Bachelor's preferred.Two years relevant experienceAbility to plan
and implement innovative services.Demonstrated knowledge of and
experience with customer management softwareAbility to communicate
effectively both orally and in writingEvidence of excellent
interpersonal skills. Ability to work cooperatively in a demanding
and changing environment with all levels of staff and a variety of
users.Flexibility; initiative; problem solving skills; energy and
time management skillsAbility to meet deadlines.Demonstrated
individual and team leadership skills.PREFERRED QUALIFICATIONS:
1 year experience working with
customer relationship databases; fostering new relationships
preferred.1 year experience managing websites preferred.1 year
experience working with rural audiences or underserved populations
preferred.
Keywords: UMass Med School, Worcester , Program Coordinator - Library, Other , Worcester, Massachusetts
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