Assistant Senior Investigator, Central Region
Company: Mass., Inc.
Posted on: November 14, 2023
Come join our devoted team at the Department of Developmental
Services (DDS) Investigations Division, where our unwavering
commitment is to protect individuals with intellectual and/or
developmental disabilities. Annually, our division receives over 6k
allegations encompassing everything from minor program issues to
serious criminal conduct; including rape, sexual assault, assault,
and theft; our work plays a crucial role in building a safer future
for those who are most vulnerable.
As the Assistant Senior Investigator, you'll work under the Senior
Investigator's guidance, evaluating and prioritizing cases,
mentoring Staff Investigators, and handling a select caseload of
sensitive cases. Your role is vital in ensuring fair, thorough, and
efficient investigations that align with regulations (118 CMR
5.0/115 CMR 9.0) and in accordance with statute (MGL c19C).
Make a lasting impact and help create a safer environment for
others by joining us today. Act now!
Duties and Responsibilities (these duties are a general summary and
- Support the Senior Investigator in reviewing all
allegations/intakes for elements of risks to determine if immediate
action is necessary to protect the safety and/or welfare of the
- Conduct essential information gathering via phone calls for
timely disposition determinations.
- Manage critical document processing within the DPPC database
and HCSIS system.
- When immediate action is warranted, communicate urgent
protective service requests to the Senior Investigator.
- Perform investigations in line with regulatory mandates (118
CMR 5.0/MGL c19C and/or 115 CMR 9.0).
- Examine all available information to craft a concise yet
comprehensive investigation report outlining findings in alignment
with 118 CMR 5.0/MGL c19C and/or 115 CMR 9.00 guidelines, to be
submitted to the Senior Investigator Top of Form .
- Make appropriate recommendations in cases involving
substantiated abuse or significant risks.
- Assume command of the investigative office when necessary or in
the absence of the Senior Investigator, involving timely logging
and appropriate disposition of all allegations/intakes.
- Ensure certain investigations are completed and decision
letters are issued in accordance with 118 CMR 5.0/MGL c19C and/or
115 CMR 9.0.
- Report potentially sensitive matters to the Director of
Investigations and Deputy Director of Investigations.
- Conduct death investigations.
- Liaison with Law enforcement and District Attorney's offices at
the Direction of the Senior Investigator.
- Communicate with DDS Regional and/or Area office personnel
regarding protective service recommendations and other
investigative procedural processes.
--- Contribute to the agency's mission by identifying factors that
may adversely impact the welfare of adults with intellectual and/or
--- Adhere to all goals, objectives, and additional tasks as
defined by the Director of Investigations, Deputy Director of
Investigations, and Senior Investigator.
--- Complete all training, duties, and special assignments as
deemed necessary by EHS, DDS, Director of Investigations, Deputy
Director of Investigations, and Senior Investigator.
--- Demonstrated dedication to public service and a strong
alignment with DDS's mission.
--- A college degree, preferably in Criminal Justice or Human
--- Comprehensive knowledge of M.G.L. c. 19C, 115 CMR, 118 CMR, and
effective investigative practices.
--- Proficiency in modern management and administrative skills,
along with the ability to work independently with minimal guidance,
is a defining characteristic of this role.
--- In-depth understanding of the DDS hierarchy and its operational
processes, ensuring efficient collaboration within the
--- Exceptional command of English grammar and syntax.
--- Understanding of the DDS organizational structure and its
--- Tactful communication skills for interactions with various
stakeholders during business-related tasks.
--- Possession of a diverse skill set encompassing investigation,
client care, and agency-specific legal matters.
About the Department of Developmental Services
The mission of the Department of Developmental Services (DDS) is to
create innovative and genuine opportunities for individuals with
intellectual and developmental disabilities including Autism
Spectrum Disorder to participate fully and contribute meaningfully
to their communities as valued members. DDS serves over 43,000
vulnerable individuals throughout their lifetimes, providing a
spectrum of day, employment, and residential supports. The agency
directly oversees and manages $3 billion in public funds ($2.7B+
operating budget) and approximately 5,500 staff, the largest state
employee workforce of any agency in the Massachusetts executive
branch of government.
For more information about our agency and programs, visit:
To Apply : Please upload a cover letter and resume for the
Assistant Senior Investigator requisition.
Education and license/certification information provided by the
selected candidate(s) is subject to the Massachusetts Public Record
Law and may be published on the Commonwealth's website.
--- Education, licensure, and certifications will be verified in
accordance with the Human Resources Division's Hiring
Recommended candidates must successfully complete pre-employment
screening which includes:
--- Disabled Persons Protection Commission (DPPC) Abuse Registry
--- Criminal background check (CORI) by regulations set forth by
the Executive Office of Health and Human Services.
--- National Background Checks, Chapter 234 of the Acts of 2014,
conduct fingerprint-based check.
If you require assistance with the application/interview process
and would like to request an ADA accommodation, please click on the
link and complete the ADA Reasonable Accommodation Online Request
For technical help with Mass Careers , including logging into your
profile and/or resetting your password, please call the Employee
Service Center at 617-979-8500 for assistance.
For questions concerning the information in this requisition,
please contact Human Resources at 617-256-4504.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or,
equivalent part-time, professional, professional internship,
administrative, supervisory, or managerial experience in business
administration, business management, public administration, public
management, clinical administration or clinical management or (B)
any equivalent combination of the required experience and
I. A certificate in a relevant or related field may be substituted
for one (1) year of the required experience.
II. A Bachelor's degree in a related field may be substituted for
two (2) years of the required experience.
III. A Graduate degree in a related field may be substituted for
three (3) years of the required experience.
IV. A Doctorate degree in a related field may be substituted for
four (4) years of the required experience.
When you embark on a career with the Commonwealth, you are offered
an outstanding suite of employee benefits that add to the overall
value of your compensation package. We take pride in providing a
work experience that supports you, your loved ones, and your
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job
assignment and location, employees may be required to have received
COVID-19 vaccination and/or other vaccinations, or to have been
approved for a vaccination exemption prior to their start date.
Details relating to demonstrating compliance with this requirement
will be provided to applicants selected for employment.
An Equal Opportunity / Affirmative Action Employer. Females,
minorities, veterans, and persons with disabilities are strongly
encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not
discriminate on the basis of race, religion, color, sex, gender
identity or expression, sexual orientation, age, disability,
national origin, veteran status, or any other basis covered by
appropriate law. Research suggests that qualified women, Black,
Indigenous, and Persons of Color (BIPOC) may self-select out of
opportunities if they don't meet 100% of the job requirements. We
encourage individuals who believe they have the skills necessary to
thrive to apply for this role.
Keywords: Mass., Inc., Worcester , Assistant Senior Investigator, Central Region, Other , Worcester, Massachusetts
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