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Call Center Supervisor

Company: Renewal By Andersen - Esler Companies
Location: Worcester
Posted on: May 9, 2024

Job Description:

Come work for a Top Workplace and earn up to $75,000-$90,000 as an Inside Sales Coach.Base pay plus monthly Performance-based bonus.Work isnt supposed to be this fun!Our business is thriving, and we need talented people to join our team. At Renewal by Andersen / Esler Cos, we dont just sell the best-known windows. We do business With Love by caring for teammates and customers like family!Work/Life BalanceWere open 7 days/90 hours per week. We can build a schedule that fits your life and guarantee those hours every week!Family Culture of CareWork with your friends. Company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, free laundry, and more!A Human-Centered ApproachThe sales lead generation office for Renewal by Andersen, is looking for an Inside Sales Coach. This position is focused primarily on managing a large team of Inside Sales Reps and delivering the highest level of service to our dedicated customers.WHAT YOU'LL BE DOING - THE ROLEWorking on a team of Coaches.Hands-on and in-the-moment assistance with appointment setting.Coaching, encouraging and guiding staff to meet activity goals.Assist staff to deliver our methodology.Encourage staff to recognize selling opportunities and buying clues.Perform moderate-level supervisory work coordinating the operations of a call-service team.This is an in-person position.WHAT YOU BRING - THE PERSONPrevious call center coach or supervisor experience in an Inside Sales Center.A proven track record of closing sales.A strong focus on exceeding customer expectations.Strong written and verbal communication skills.Ability to work in a fast-paced environment and collaborate effectively as a team member.A positive attitude with the ability to multi-task.WHAT'S IN IT FOR YOU - THE BENEFITSMedical InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)Telehealth: 24/7 access to physiciansPrescription drug InsuranceDental InsuranceVision InsuranceLife Insurance / AD&D $50,000 Paid CoverageAdditional Voluntary Employee & Spousal life insuranceShort-term disability Insurance (STD)Long-term disability Insurance (LTD)Parental LeaveVoluntary Critical Illness InsuranceVoluntary Accident InsuranceTeammate Assistance PlanPaid Volunteer Time401k with 50% match up to 6% of your annual payTuition ReimbursementTotal compensation is made up of base + monthly bonusesEmpowered to be Extraordinary.We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a differentand betterwindow-replacement experience.The Esler Companies is the holding company for a fleet of the top RbA affiliates in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing engine in Northborough, Massachusetts.We are a proud equal-opportunity employer.We are committed to fair hiring practices and to creating a welcoming environment for all team members.Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.by Jobble

Keywords: Renewal By Andersen - Esler Companies, Worcester , Call Center Supervisor, Other , Worcester, Massachusetts

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