the smart solution for Worcester jobs

Dispatcher (Part time)

Company: College of the Holy Cross
Location: Worcester
Posted on: April 16, 2018

Job Description:

Job DescriptionDispatcher (Part time)About College of the Holy Cross:Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 2,800 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at the College is to accept an invitation to participate in the growth and development of all campus members -- students, faculty and staff -- in a community marked by freedom, mutual respect and civility. Job candidates of all ethnic, racial and religious backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.Job Description:Incumbents of this position transmit messages from a radio communications base station; monitor various radio frequencies; operate radio transmitting and receiving equipment; maintain records and logs of messages; search files to obtain information; coordinate radio communications; and perform related work as required. Oversees and monitors communications and dispatch activities in order to ensure compliance with governing laws, rules and regulations. Serves as the first point-of- contact for callers and walk-in customers requesting service from the Department of Public Safety. Reviews all dispatch logs for completeness, accuracy and punctuality, handles confidential information appropriately.Advises, directs and interprets emergency calls for service and initiates police, fire and emergency medical response, as needed, to incidents. Initiates emergency alerts for notifying or updating campus personnel of ongoing emergency conditions. Monitors intrusion, duress, fire and card access alarms and notifies and directs the appropriate personnel to respond. Monitors police scanner from the Worcester Police Department and advises Holy Cross police personnel of emergency types of calls occurring in the general Holy Cross property area. (coming soon) Operates a multi-line telephone system, emergency telephone system, and directs calls to appropriate personnel, providing information as requested. Documents all pertinent information relating to incidents on campus, personnel matters, etc. on the computerized incident reporting management system. (police log) Receives and relays LEAPS/CJIS terminal information to appropriate police personnel. Prepares and submits electronic work orders to the Facilities Department (when applicable). (training needed) Initiates (and documents) employee call-backs for maintenance emergencies, after normal business hours. Initiates telephone notifications to various College officials in the event emergencies or other critical incidents, as directed by the on-duty supervisor. Updates, organizes, and maintains, all emergency response manuals; alarm codes, and applicable policy manuals kept within the dispatch area. Dispenses keys to authorized persons following prescribed sign-out and retrieval procedures. Follows departmental policies and appropriate laws. Attends required trainings. Actively supports the teaching and learning process; practicing honesty and integrity in and out of the police department; strives to create and support a student centered environment while fostering academic innovation and excellence. Embraces the ideals of diversity and inclusiveness and supports the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. Provides flexible, responsive and high quality service to all students, community, or staff, and continuously assessing processes and procedures and revising accordingly. Performs other duties as assigned. This position is part of the bargaining unit represented by the Holy Cross Public Safety Association.Requirements:High school diploma required. Ability to pass a NCIC/LEAPS/CJIS exam in order to be certified to operate confidential informational electronic search equipment dedicated to law enforcement and community caretaking. Ability to pass professional emergency dispatch certification course and exam. Accuracy and ability to use good judgment required. Computer knowledge as well as prior telephone operator and radio dispatcher experience preferred. Good interpersonal skills required. Ability to pass a drug test and both a personal and criminal history background investigation. Must not have been convicted of a felony or serious misdemeanor. Must not have been convicted of any law involving the unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic, or dangerous drug. Accuracy and ability to use good judgment required. Computer knowledge as well as prior telephone operator and radio dispatcher experience preferred. Good interpersonal skills required.Ability to read, write legibly and comprehend the English language and use proper English grammar. Ability to speak English clearly and distinctly, and to give oral instructions in a precise, understandable manner. Ability to multi-task, maintain a calm demeanor, and make quick decisions in a high-stress emergency situation. Ability to gather information through questioning individuals and by examining records and documents. Ability to work accurately with names, numbers, codes and/or symbols, and to maintain accurate records. Ability to exercise discretion in handling confidential information. Ability to enter data into a Computer Aided Dispatch software program. Ability to type with 35 WPM with proficiency. Ability to work independently with little supervision. Ability to establish and maintain satisfactory working relationships. Ability to read computer screens for extended periods. Ability to hear under adverse conditions. Ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights. Hours of operation are 24 hours a day, 365 days a year. Varied schedule.Offers of employment are contingent upon a criminal background check and professional references. Additional Information:This is a part time, non-exempt position.This position is part of the bargaining unit represented by the Holy Cross Public Safety Association.The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.A member of the Higher Education Consortium of Central Massachusetts (HECCMA).To review our Employee Benefit Options, please go to: http://www.holycross.edu/human-resources/benefits Application Instructions:Please attach resume and cover letter. Should you be a candidate for further consideration after hiring manager review, you will be contacted by a human resources representative.jeid-02339f2243fdf341a93c5f49be7fda43To apply, visit https://holycross.interviewexchange.com/jobofferdetails.jsp?JOBID=95966Copyright 2017 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-f6f37547e9f6d6409f2d526de8f00613

Keywords: College of the Holy Cross, Worcester, Dispatcher (Part time), Other, Worcester, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Expanding Benefits Co Has Two Positions FT-PT
Description: Solid 24 year old company is seeking individuals with a desire to help others
Company: Caruso Inc.,
Location: Chicopee
Posted on: 04/22/2018

Tools & Lawn Garden Associate (Earn up to $14 an hour) Full Time (Military Veterans Wanted!)
Description: Jobs in this category are responsible for: selling and servicing customers within one
Company: Sears Holdings Corporation
Location: Natick
Posted on: 04/21/2018

Benefit Specialist
Description: How would you like to work from home Maybe you would like to have more free time so that you can be with your family Are you tired of going to your job in Corporate America
Company: Ameriplan
Location: Leominster
Posted on: 04/22/2018

Part-Time Online ESL Tutor
Description: Part-Time Online ESL Tutor The Opportunity Looking for a fun and professional online teaching position with a stable income Look no further At 51Talk, we believe that teaching should be as enjoyable (more...)
Company: 51Talk
Location: Cranston
Posted on: 04/21/2018

Support Associate
Description: SUPPORT ASSOCIATE br br Kelmar is growing and we have an immediate opening for a Support Associate. This is a client facing position assisting client States with ongoing support of Kelmar---s KAPS (more...)
Company: Kelmar Associates LLC
Location: Wakefield
Posted on: 04/22/2018

Part-Time Online English Tutor in Lowell, MA - Apply Now!
Description: Part-Time Online English Tutor in Lowell, MA - Apply Now Looking for a flexible teaching opportunity Forbes ranked VIPKID online teaching 1 on its 2018 Top 100 Remote Work opportunities. Pay averages (more...)
Company: VIPKID
Location: Lowell
Posted on: 04/21/2018

Work at Home w/Benefits
Description: We are currently interviewing for reps to work from home. Our
Company: Ameriplan
Location: Lowell
Posted on: 04/21/2018

Part-time Online Tutor for Chinese Children
Description: Part-time Online Tutor for Chinese Children The Opportunity Looking for a fun and professional online teaching position with a stable income Look no further At 51Talk, we believe that teaching should (more...)
Company: 51Talk
Location: East Providence
Posted on: 04/21/2018

Over 5,000 Pre-screened Work At Home Job Openings!
Description: Find over 5,000 Pre-screened Work At Home Job Openings Please take the time to visit our pre-screened work
Company: Mommy Jobs Online
Location: Worcester
Posted on: 04/21/2018

Now interviewing - Work from home
Description: We are currently interviewing for immediate positions to
Company: Discount health company
Location: Lowell
Posted on: 04/21/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds