WorcesterRecruiter Since 2001
the smart solution for Worcester jobs

Customer Support - Fraud Specialist

Company: Mommy Jobs Online
Location: Worcester
Posted on: July 14, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLDANIELLEB when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Worcester , Customer Support - Fraud Specialist, Other , Worcester, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Dental Hygienist
Description: 1st Advantage Dental Group, a trusted community dental group is growing and seeks a Dental Hygienist for our Troy practice.We are seeking a talented Dental Hygienist who will join our team in taking preventative (more...)
Company: 1st Advantage Dental Group
Location: Troy
Posted on: 07/17/2019

Part Time Event Specialist ACO
Description: Part Time Event Specialist ACO Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit (more...)
Company: Advantage Solutions
Location: East Providence
Posted on: 07/17/2019

Email Marketing Specialist
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: East Providence
Posted on: 07/17/2019


Class A CDL Lease Purchase Driver
Description: Hirschbach Motor Lines, Inc. is now hiring lease-purchase drivers. The ideal candidate has a valid CDL A license. br br Interested Apply now br br br br Lease Operator
Company: Hirschbach Motor Lines, Inc
Location: Troy
Posted on: 07/17/2019

Crete Trucking Job
Description: Crete Truck Driving Job - CDL A Required br Now Earn Up To .53 Per Practical Mile br br Benefits of Joining Crete Carrier: br Start out earning .50 - .53 per practical mile br Top 50 of (more...)
Company: Crete Carrier
Location: Troy
Posted on: 07/17/2019

Run your own part-time business /AVON Glam Gig - Sign up today only $30 and choose a FREE Gift Set
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: Troy
Posted on: 07/17/2019

Bid On Local Contractor Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Troy
Posted on: 07/17/2019

Start Working Today!
Description: Start A Career Today Are you looking for a safe and legitimate way to make an money from home
Company: Career Division
Location: East Providence
Posted on: 07/17/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Troy
Posted on: 07/17/2019

Intermodal CDL-A Company Truck Driver - Pay Increase [BOS]
Description: One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A Company Drivers.--As one of the largest intermodal/drayage carriers in North
Company: Hub Group
Location: East Providence
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds