Maintenance Technician I

Company: NaviSite
Location: Worcester
Posted on: January 15, 2020

Job Description:

Date posted 01/09/2020 Requisition Number: ******BR Location: United States - Massachusetts - Worcester Area of Interest: Field Operations, Field Technician, Maintenance Technician Position Type: Full Time JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy. SHIFT Sunday - Thursday, 7:00am to 4:00pm MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with ROC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCTI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13552 - Southern New England Business Unit: Field Operations

Keywords: NaviSite, Worcester , Maintenance Technician I, Professions , Worcester, Massachusetts