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US CNI Infrastructure Analyst

Location: Northborough
Posted on: January 16, 2022

Job Description:

About us
National Grid is hiring a US CNI Infrastructure Analyst for our infrastructure and operations team in Northboro, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.Job Purpose

  • National Grid's US Critical National Infrastructure (CNI) department currently provides IT support services for Energy Management Systems (EMS), Outage Management Systems (OMS), and Gas Management System (GMS) applications that drive the company's operations
  • The role is responsible for supporting Tool, Application and Monitoring infrastructure for US Critical National Infrastructure (CNI)
  • The candidate must possess excellent interpersonal, teamwork, oral and written communication skillsKey Accountabilities

    • Participate in projects while meeting critical deadlines
    • Self-motivated individual
    • Ensure that configuration and change management processes are documented accurately
    • Respond to all major incidents
    • Create new server and system environments as needed, including designing, completing system installation, documenting, and enforcing system standards
    • Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
    • Secure mission critical systems by establishing policies, enforcing policies and monitoring access
    • Implement changes to stage, test, development, and production to allow applications and services to access devices
    • Ensure device logging is active and forwarding properly to the appropriate repository
    • Interact with internal and external stakeholders to resolve issues by troubleshooting and utilizing creative problem-solving skills
    • Ability to work both independently as well as in a team environment
    • Local travel is required, as needed, to support the CNI environments
    • Participate in an on-call rotation, providing after-hours and storm support when requiredJob Dimensions

      • This position is one of National Grid's career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

        • Position requires Associates or Bachelor in an IT field
          Core Competencies:

          • RHEL knowledge
          • VMWare knowledge
          • Windows 10 and Windows Server 2016/2019 knowledge
          • Baseline tools experience (for example: Tripwire Enterprise, Tanium)
          • Logging tools experience (for example Snare, Tripwire Log center)
          • Vulnerability toolsets experience (for example: FireEye, Nessus, Tripwire IP360)
          • Operating System and Application vulnerability patching tool experience (for example: WSUS, IBM BigFix)
          • System backup tool experience (for example: Net Vault)
          • Multi factor tool experience (for example: RSA)
          • Knowledge of the NERC CIP 001 - 014 Cyber Security Standards and requirementsMore Information
            This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

            National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: NATIONAL GRID CO USA (NE POWER), Worcester , US CNI Infrastructure Analyst, Professions , Northborough, Massachusetts

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