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Inventory & Fulfillment Specialist

Company: ICS
Location: Auburn
Posted on: May 16, 2022

Job Description:

Description:
About ICSICS is a leading provider of outsourced IT services, cybersecurity, communications, and distributed workforce solutions throughout the U.S. As a customer-focused company, ICS integrates the industry's best technologies and practices for each customer's specific needs. We also serve as an extension of our customers' IT departments, enabling them to innovate and grow their business while helping protect them from the risk of cybersecurity threats. Employing a team of high-level engineers, we have built a loyal customer base across the region. Headquartered in Binghamton, New York, ICS employs over 140 people throughout its five office locations. As the company continues to expand its footprint, we are constantly looking for talented individuals to support our growth.We're passionate about creating a great place to work for our employees. ICS is committed to the development and advancement of all employees. We are a highly collaborative organization, and there are many opportunities to learn from your colleagues and advance your career. Work life balance is important to us. ICS is committed to working with each employee individually to find a schedule that allows them to fulfill their responsibilities both inside and outside of work.Position OverviewThe primary responsibilities of the Inventory & Fulfillment Specialist are to perform all activities related to the inventory, shipping, and receiving functions of the company and its branches. The ideal candidate will enjoy a fast-paced environment with proven experience in inventory management and fulfillment processes. This position reports directly to the Controller serving out of our Auburn, MA office.

Requirements:
Maintain product inventory for ICS and ICS customersConduct frequent spot and scheduled audits of physical inventory; reconcile physical counts to inventory system, investigate variancesUnderstand the Sales Order process that initiates the purchasing process which flows through to receivingReceive products as they arrive from manufacturers and vendorsConduct quality assurance tests on products as required as they are receivedShip outgoing products of ICS internal and ICS customer inventoryUtilize company processes and software tools to record products received and shippedMonitor and communicate back ordered product statusPull stock items for emergency service tickets, tech needs, and ICS employeesCreate RMAs for defective products or return as neededReceive RMA product into inventory or release to customer as neededManage relationships with couriersArrange for proper disposal of retired equipmentAssist the Procurement Department with their duties and responsibilities as neededDesired Skills & Experience5+ years of total professional experience2+ years' experience working in an administrative or clerical rolePrior experience in procurement or inventory management role a plusExperience in data entry database management, and utilizing ERP systemsProficient with general office applications including Microsoft Office ApplicationsProcess driven and attention to detail with accuracy in performing inventory and fulfillment responsibilitiesStrong organizational, presentation, and customer service skillsInterpersonal skills: such as telephony skills, communication skills, active listening and customer-careAbility to multi-task and adapt to changes quicklyTyping skills to ensure quick and accurate data entrySelf-motivated with the ability to work in a fast-moving environmentAbility to lift up to 50 pounds; able to stand and bend for reasonable periods of timeBenefits-- Medical/Dental/Vision Insurance-- 401k with match-- Generous paid leave policies.-- Life Insurance and Short-Term Disability coverage-- Performance based incentive-- Career advancement opportunities.PI177614095

Keywords: ICS, Worcester , Inventory & Fulfillment Specialist, Professions , Auburn, Massachusetts

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