Manager, Supply Chain
Posted on: August 6, 2022
Responsible for the efficient receipt, preparation, storage and
transportation of materials to support the delivery of
communications and video services to Charter Communications'
customers via a physical supply chain. May be required to supervise
multiple geographic locations within a given market area. Drives
operational excellence through the management of people, processes
Monday - Friday, 8am to 5pm with 1 hr lunch
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and
enhance the customer experience.
Manages the assets, employees, expenses, and budgets associated
with field Supply Chain operations.
Responsible for the hire, motivation, safety, performance
management, and discipline of assigned staff as required.
Arranges work schedule within the department to assure full
coverage during normal working hours, weekends and any special
promotions or events, including overtime and temporary staff
Manages inventory and distribution in concert with 3PL provider(s).
Plans and monitors storage, delivery and transportation of CPE and
materials. Acquires and maintains supportive logistics for field
Communicates, implements, and sustains company policies and
procedures regarding materials and CPE management, including, but
not limited to, security, tracking, distribution, and internal
Maintains frequent communication and interaction with 3PL
management and support staff to ensure and sustain a reliable flow
of required materials and CPE in support of BAU, special project,
and emergency business demands.
Monitors usage, forecasting, and field communications and provides
input to materials and CPE forecasting to minimize backorder and
excess stock situations.
Conducts and/or directs required materials audits, inventory
Supports and executes company business continuity programs in the
field and supports other departments in their execution of these
Manages disposition of damaged, surplus, or decommissioned
Maintains a high standard of housekeeping, cleanliness, safety, and
organized storage/placement of equipment and materials.
Identifies and implements continuous process improvement and
May perform other duties as assigned.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate with employees, customers, suppliers, in
person, on the phone, and by written communications in a clear,
straight-forward, and professional manner
Ability to prioritize workloads
Ability to handle multiple projects and deadlines
Ability to maintain accurate records
Ability to work independently
Ability to operate Microsoft Office Suite and bar coding
Knowledge of basic mathematics
Ability to analyze and interpret data
Ability to effectively present information to management
Ability to make decisions and solve problems while working under
Ability to show judgment and initiative and to accomplish job
Bachelor's degree in Business or related field
Valid driver's license
Forklift safety certification
Required Related Work Experience and Number of Years
Warehouse experience - 5+
Inventory or warehouse application experience - 1-3
Supervisory experience - 2+
Preferred Skills/Abilities and Knowledge
Knowledge of logistics
Knowledge of CATV parts and equipment
Exposure to dust, fluctuating indoor temperatures, and periodic
high noise levels
Ability to bend/squat/kneel
Ability to lift 40-60 lbs. and occasionally up to 80 lbs.
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Keywords: SPECTRUM, Worcester , Manager, Supply Chain, Professions , Worcester, Massachusetts
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