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Manager, Supply Chain

Company: SPECTRUM
Location: Worcester
Posted on: August 6, 2022

Job Description:

JOB SUMMARY
Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications' customers via a physical supply chain. May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.

SHIFT
Monday - Friday, 8am to 5pm with 1 hr lunch

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.
Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.
Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.
Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.
Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.
Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.
Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.
Conducts and/or directs required materials audits, inventory events, etc.
Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.
Manages disposition of damaged, surplus, or decommissioned material.
Maintains a high standard of housekeeping, cleanliness, safety, and organized storage/placement of equipment and materials.
Identifies and implements continuous process improvement and standardization opportunities.
May perform other duties as assigned.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to prioritize workloads
Ability to handle multiple projects and deadlines
Ability to maintain accurate records
Ability to work independently
Ability to operate Microsoft Office Suite and bar coding equipment
Knowledge of basic mathematics
Ability to analyze and interpret data
Ability to effectively present information to management
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties

Required Education
Bachelor's degree in Business or related field
Valid driver's license
Forklift safety certification

Required Related Work Experience and Number of Years
Warehouse experience - 5+
Inventory or warehouse application experience - 1-3
Supervisory experience - 2+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of logistics
Knowledge of CATV parts and equipment

WORKING CONDITIONS
Warehouse environment
Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
Ability to bend/squat/kneel
Ability to lift 40-60 lbs. and occasionally up to 80 lbs.


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Keywords: SPECTRUM, Worcester , Manager, Supply Chain, Professions , Worcester, Massachusetts

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