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Senior Business Analyst

Company: Olympus
Location: Westborough
Posted on: March 16, 2023

Job Description:


Are you looking for a company that cares about people's lives and health, including yours? At Olympus, we help make people's lives healthier, safer and more fulfilling, every day.

Let's inspire healthier lives, together.

Job Description

Subject matter expert involved with the development and deployment of global systems to support the business needs of Olympus. Works closely with the project teams to ensure stakeholder requirements are being met. Assists PMO with project management to ensure tasks are completed and timelines are being met to maintain schedule. Directly supports elements of validation end user training and authoring system/process documentation.

Job Duties

* Serves a as subject matter expert understanding customer requirements and technical capabilities of the system tool to be deployed.
* Collaborates with business users internal technology teams across Olympus and vendors to establish and prioritize business and technology requirements.
* Reviews assesses and develops business processes focusing on the effective use of resources both people and technology in the execution of the business process.
* Analyses the feasibility of and develops requirements for new systems and enhancements to existing systems; from a business and technology perspective to ensure the system design fits the needs of the users.
* Translates business requirements into system deliverables that are understandable to the end-users.
* Change agent to facilitate effective deployment of business systems.
* Work with and manage complex workflows as they pertain to business process.
* Creates documentation supporting business functions and processes (i.e. constructs workflow charts and diagrams; studying system capabilities; writing specifications; design documentation).
* Conducts change impact analysis to assess the potential implications of changes to documents functions and requirements.
* Writes detailed universally understood procedures for end users and assists in developing overall change management strategy for projects developed for deployment, and development of validation documentation (i.e. IQ OQ PQ and UAT).
* Participates in user acceptance and validation testing of systems to be deployed.
* Provides training guidance and is a resource support for end users.
* Develops training materials and conduct training sessions with business users to improve adoption and efficient use of all systems.
* Defines project requirements by identifying project milestones phases and elements.
* Monitors project progress communicating project status to the team responsible for the project identifying and mitigating potential risks to project success and tracking all project issues and managing their resolution.
* Manage Project related tasks and teams.
* Provides work direction to one or more technical or business team members.
* Administrates and facilitates working meetings for teams of primary stakeholders involved in process definition.
* Plans organizes and conducts project management reviews with Project Management to evaluate progress and actions in the development of the system.
* All other essential related duties as required.

Job Requirements


* Bachelor's degree in Computer Science or equivalent discipline.
* Minimum of 7-10 years of related experience in analyzing, clarifying and translating business requirements into functional and technical specifications.
* Minimum of 5 years' experience supporting or working within a pharma medical device or any other regulatory controlled industry.
* Background and familiarity with U.S. FDA QSR requirements including ISO 9001 MDD 93/42 ISO 13485-2003 and Canadian Medical Device requirements.
* Proven Project Management skills (minimum of 5 years of project or organization management and/or project administration related experience).
* Travel up to 50% of the time.


* Excellent interpersonal verbal and written communication skills as well as business presentation skills.
* Interfaces effectively across organizational lines addressing both technical and non-technical audiences at a variety of organizational levels.
* Knowledge of the software development life cycle (SDLC). Knowledge of business application testing approaches.
* Proficient in the use of Information Technology and applications (i.e. MS Office suite of products). Experience with Jira Oracle SAP IFS Metrics Datasweep software a plus.
* Experience with electronic Complaint Handling Systems and EtQ Reliance software preferred.
* Ability to speak Japanese a plus.

We realize work isn't just a job to you.

It's a big part of your life, but not the only part. That's why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks - so you can be ready for where life can take you.

Olympus requires all new hires to be "fully vaccinated" against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

Olympus' Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus' Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit www.olympus-global.com.

OlympusTrue To You. True To Society. True To LIFE.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: -- United States (US) -- Massachusetts (US-MA) -- LITTLETON --

Keywords: Olympus, Worcester , Senior Business Analyst, Professions , Westborough, Massachusetts

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