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Senior Business Systems Analyst

Company: Global Channel Management, Inc.
Location: Worcester
Posted on: May 19, 2019

Job Description:

Senior Business Systems Analyst needs 5+ years of individual experience in requirements gathering, analysis, documentation Senior Business Systems Analyst requires: 2+ years of experience related to ACD (automated call distribution) projects 5+ years of experience working business stakeholders, engineering and QA teams, to facilitate delivery of solution Strong ability to organize group discussions, plan timelines, work in a fast-paced environment PMP certification a plus Bachelors degree in Computer Science, MIS or Engineering QA Senior Business Systems Analyst duties: Meet with business stakeholders to understand and document comprehensive, detailed business requirements for the actual implementation Meet with delivery team to communicate requirements, and assist with questions during implementation Plan user acceptance testing, write UAT cases to help users with testing, meet with users to plan/assist during UAT, evaluate failed test cases and circle back with Dev/QA teams on resolution. Participate in weekly core team meetings, and represent user requirements, concerns, risks accurately.

Keywords: Global Channel Management, Inc., Worcester , Senior Business Systems Analyst, Professions , Worcester, Massachusetts

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