WorcesterRecruiter Since 2001
the smart solution for Worcester jobs

Automation Analyst

Company: Hanover Insurance Group
Location: Worcester
Posted on: August 14, 2019

Job Description:

Description Our Personal Lines Operations department is seeking an Automation Analyst to join our growing team in our Worcester office. The Automation Analyst is responsible for the monitoring and reporting of the performance of the automation ecosystem. They will communicate with customers, IT and key stakeholders on the status of automations (issues and required maintenance) as well as the productivity of the digital workforce. Provide triage support in the event of automation failures.This is a Full-time Exempt role. Responsibilities: - Have the ability to read and understand process and data flow diagrams - Have a general understanding of the design and development of existing automations to provide effective and consultative support to end users - Independently develop automations on lower complexity projects based on a set of specifications created by the Automation Project Team - May develop automations for more complex projects with direct oversight and/or support - Interact directly with end-users, to provide data and support - Share the performance metrics of the automation to help identify enhancements and/or improvement opportunities for specific automations - Responsible for developing all automation reporting, trend analysis, etc. based on KPIs and providing this to key stakeholders. Requirements: - Business or computer science related degree and a genuine interest in technology - 3 - 5 years of related analytical experience required - The ability to effectively communicate to stakeholders of all levels of the organization - Be comfortable turning raw data into meaningful information - Advanced knowledge of EXCEL and a solid knowledge of SQL; able to work with, integrate and evaluate large and complex data sets - Good communication skills with the ability to present technical details to a non-technical audience - A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of an international team - Business acumen and an solid understanding of direct business line preferred - Strong learning agility; ability to pick up multiple automation tools/processes. - Preferred experience in a multitude of data analysis packages or tools - Awareness of Artificial Intelligence technologies and software automation preferred - Ability to use a personal computer and other standard office equipment - Ability to sit and/or stand for extended periods - Required to work on-site as needed - Ability to work hours in excess of 40 hours per week - Ability to work in a fast paced, changing or stressful environment - Ability to perform work in a noisy/loud work environment EEO Statement: 'The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.' As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office. Requisition #: 11808

Keywords: Hanover Insurance Group, Worcester , Automation Analyst, Professions , Worcester, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

OTR Team Tractor Drivers
Description: br br Travel throughout the United States and Canada. br Higher revenue on lower miles. br Welcome to Panther. br br We are looking for OTR Team Tractor Drivers company and Owner Operators (more...)
Company: Panther Premium Logistics
Location: Chicopee
Posted on: 08/24/2019

CDL-A Truck Driver - Curtainside - High Paying Routes!
Description: CDL-A OTR CURTAINSIDE TRUCK DRIVER JOBSCDL-A OTR Curtainside Truck Driver Jobs - Thrive With The Power Of Red In Roehl's OTR Curtainside Fleet, you'll haul freight across much of the country. Curtainside (more...)
Company: Roehl Transport Inc
Location: Leominster
Posted on: 08/24/2019

CDL-A Lease Purchase Truck Driver - *$2500 SIGN ON BONUS* Take Home $1200-$1700 or More a Week!
Description: CALL TO TALK TO A RECRUITER TODAY br br 888-719-4313Have you ever dreamed of owning your truck and being your boss Come experience the many reasons why Western Express is the best place to realize (more...)
Company: Western Express
Location: Troy
Posted on: 08/24/2019

CDL A Company Driver
Description: One year recent OTR experience required. Safe Truck Drivers Earn More at Barr-Nunn... ...and we are proud of it Our Company Truck Drivers enjoy: Generous Safety/CSA Bonuses paid
Company: Barr-Nunn Transportation
Location: East Providence
Posted on: 08/24/2019

Class A Truck Driver - Home Weekly *$900 Minimum Guarantees
Description: Want consistent miles Regular routes Regular home time br br Western Express has open positions available that are home every weekend with weekly pay minimums AND they're awesome.CALL TO TALK TO (more...)
Company: Western Express
Location: Plymouth
Posted on: 08/24/2019

Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional or dedicated depending on where you
Company: Western Express
Location: Plymouth
Posted on: 08/24/2019

CDL-A Truck Driver Home Weekly with HIGH MINIMUMS!
Description: Western Express has HIGH PAYING REGIONAL truck driving opportunities now available for Flatbed truck drivers. You will stay close to home and have a consistent route with miles you can count on regardless (more...)
Company: Western Express
Location: Troy
Posted on: 08/24/2019

CDL-A Refrigerated Truck Driver - Flexible Home Time!
Description: CDL-A TRUCK DRIVER JOBS -REFRIGERATED FREIGHT Top Pay Flexible Home Time Operate our modern trailers, hauling cheese and other food or temperature-controlled products, as a CDL-A driver in our OTR (more...)
Company: Roehl Transport
Location: Peabody
Posted on: 08/24/2019

Part Time Key Cutter/Technician - NO Experience needed
Description: Job DescriptionKelly Services is currently hiring a Part Time Key Cutter/Technician to work with our client in Methuen.This is a long term temporary opportunity. Paying 13 p/hr. The hours are: Tuesday (more...)
Company: Kelly Services
Location: Methuen
Posted on: 08/24/2019

92A Automated Logistical Specialist - Supply Chain
Description: 92A Automated Logistical Specialist - Supply ChainJob ID: Job Views: 18Location: LEOMINSTER, Massachusetts, United StatesZIP Code: 01453Job Category: Supply and LogisticsPosted: 08.16.2019Age Requirements: (more...)
Company: Army National Guard
Location: Leominster
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds