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Remote Call Center Mortgage Service Representative

Company: VirtualVocations
Location: Worcester
Posted on: November 22, 2021

Job Description:

A multi-state community-focused bank is seeking a Remote Call Center Mortgage Service Representative. Individual must be able to fulfill the following responsibilities: Answer incoming customer questions regarding mortgage payments, escrow, hazard insurance, taxes and mortgage website Retrieve account information required to formulate complete and accurate responses that address customer inquiries Research customer complaints or problems related to their accounts or Bank services and resolve them Must meet the following requirements for consideration: High school diploma or equivalent (GED) Minimum of 6 months' experience in customer service, sales and/or related experience Strong telephone skills Good organizational skills Good communication skills Basic familiarity with personal computers (PC)

Keywords: VirtualVocations, Worcester , Remote Call Center Mortgage Service Representative, Sales , Worcester, Massachusetts

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