Inside Sales Rep - Territory

Company: United Site Services
Location: Westborough
Posted on: November 24, 2022

Job Description:

Primary Purpose

Remote Position

This position works remotely from a home office. Potential candidates must live within a 5-hour radius of our Corporate Office in Westborough, MA.

About USS

USS has grown steadily over the past two decades, and with more places to go, we're not slowing down anytime soon. We're building the only coast-to-coast network of essential site services with offerings including portable restrooms, hand hygiene solutions, temporary fence and more. When you join the sales organization at USS, you have the unique competitive advantage of representing the largest player in the portable sanitation space as well as the industry leader in professionalism and service quality. Our customers' needs are fast paced and immediate, so there is never a shortage of leads at your fingertips and new business to acquire. If this sounds like an exciting challenge you're ready to take on, then apply today to Go Places with USS!

PRIMARY PURPOSE

The Territory Inside Sales Representative (TISR) is an essential sales partner in the USS territory-based selling process. The TISR is responsible for all sales activities within a defined geographical territory for tier "B" Customers, "B" Potential customers, and projects below $5 million. The TISR is a critical player in Opportunity Team projects. The primary focus is on outbound sales calls initiatives and campaigns to generate new business development. This position clearly understands the process of identifying customer ranking and thresholds of need and how to handle/team sell and delegate accordingly.

Essential Functions

ESSENTIAL FUNCTIONS

--- Heavy emphasis on targeted outbound calls, cold calling companies within the territory, and establishing needs
--- Build and maintain the business within the territory using a variety of sales techniques
--- Contact potential customers and create long term partnerships
--- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer company's product line in response to each customer's individual needs
--- Take daily calls and manage to completion as well as manage emails effectively
--- Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for "B" customers
--- Compile a list of "B" target companies within the area. Promote applicable "B" customers to "A's." Develop sales strategies to target tier "B" accounts and "B" prospects
--- Work to revenue targets and KPI's as set by Supervisor
--- Follow-up on sales leads from other partners of the company
--- Establish a quality relationship with Territory Managers and Director of Sales
--- Document sales activities, leverage business intelligence through Salesforce, and know the critical steps of projects and project management, contracts, and applicable data entry. Produce quotes and orders through Salesforce
--- Respond, engage and qualify outbound leads and inquiries from various sources such as web, Dodge, IIR, Construction Points, Google, LinkedIn
--- Cold call into prospects generated by a variety of outside sources and outbound calls to support campaigns and initiatives and create target prospects lists and penetrate critical accounts
--- Contact potential customers and build long-term partnerships. Sell all product offerings available in the specific market
--- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer, as applicable
--- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
--- Work to revenue targets and KPI's as set by Supervisor. Utilize outside sources to assist in driving KPI's and manage performance intelligently
--- Set appointments for the sales team when a lead reaches a qualified stage
--- Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met while following through the sales process
--- Establish a quality relationship with Territory Managers and Director of Sales
--- Collaborate with sales and marketing team members on strategic sales approach
--- Profile strategic accounts identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sale cycle
--- Perform other duties as required

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

Qualifications

QUALIFICATIONS

EDUCATION
Min/Preferred
Education Level
Description
Minimum
High School or GED
or equivalent combination of education and experience
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
3

of related sales or customer experience preferred

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

--- Prospecting / Cold Calling / Referral generation
--- Proven track record of building business and hitting sales targets
--- Strong PC proficiency (Microsoft Office, CRM, etc.)
--- Salesforce proficiency experience a plus
--- Customer care and sales experience, including customer relationship development and referral generation
--- Ability to solution sell-through value alignment to differentiate USS offerings from the competition
--- Teamwork with all sales channels and operations
--- Lead Sourcing
--- Closing and Negotiating
--- Time Management
--- Organization
--- Excellent follow-up skills (leads, issue resolution, etc.)
--- Strong written and verbal communications
--- Decision making and problem-solving
--- Other required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targets
--- Keep up to date with industry news to identify opportunities for new business and industry knowledge
--- Know the critical steps of projects and project management

PHYSICAL REQUIREMENTS

Demand
Frequency
Sit while answering phones or reply to emails
Constant
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
Repeat the same movements when entering data
Frequent
See details of objects that are less than a few feet away
Constant
Speak clearly so listeners can understand
Constant
Understand the speech of another person
Constant
Focus on one source of sound and ignore others
Frequent
Hear sounds and recognize the difference between them
Frequent
See differences between colors, shades and brightness
Frequent

EEO STATEMENT

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, Worcester , Inside Sales Rep - Territory, Sales , Westborough, Massachusetts