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Manager of Sales Training & Development

Company: Saint-Gobain Group
Location: Worcester
Posted on: September 21, 2023

Job Description:

The Manager of Sales Training and Development is responsible for leading the Training and Development department to optimize, develop, and manage initial and ongoing sales training programs ensuring our Field Sales teams (all channels) are performing to their full potential. This role is also responsible for developing and managing virtual and in person customer and distributor training platforms and programs including the Precision Customer Seminar and Distributor Masters Training.Partnering with Sales leadership, Sales operations and Marketing, this role will have an immediate impact on our bottom line revenue, as well as employee productivity and employee retention.The ideal incumbent will have strong technical product knowledge and selling skills training background, be detail oriented, accuracy driven, highly organized, and possess excellent written, verbal, and presentation skills. A high level of training experience in similar subject matter or markets in lieu of direct sales experience would be considered. - Talent Acquisition -(40%)

  • Implement innovative sourcing and recruitment strategies, ensuring alignment with the business, and a focus on acquiring top diverse talent to meet current and future hiring needs.
  • Proactively build a pipeline of talent by creating and delivering strategic initiatives to attract talent through sourcing engagement, events participation, referrals programs, online communities to source high quality and diverse candidates.
  • Work closely with HR team and key stakeholders to recruit and hire new Sales Trainees.
  • Manage and develop the sales training staff and sales trainees along with monitoring and reporting on departmental activities, costs and performance. Talent Development (40%)
    • Leads, develops, implements, and drives key strategic talent initiatives such as leadership development, career development, and training .
    • Designs and implement leadership development strategies for the organization, with close alignment to the business .
    • Builds training programs and industry education programs that drive functional expertise and maximize employee's effectiveness and efficiency .
    • Manage course offerings and update as needed.
    • Work closely with key stakeholders to develop specific coaching to correct gaps in operational performance geared to key business benefits, competitive advantages/disadvantages, and the utilization of product knowledge in selling activities.
    • Work closely with the HR team and key stakeholders to document and maintain training platform and training compliance.
    • Escalate issues appropriately, effectively and promptly.
    • Facilitate regular communication and progress review about incumbents (Sales Trainees) with the key stakeholders in business units.
      • Maintain updated status reports to communicate progress, challenges, and risk mitigation. Cost Management (20%)
        • Manage expense budget spending for the department to maintain performance within budget.
        • Prepare budgetary recommendations, forecasting, tracking and monitoring of planned spending and provide for effective management of resources. Required Qualifications
          • Bachelor's degree in a relevant field (AND) seven or more years of related field sales experience (OR) an equivalent combination of education and experience.
          • Must be able to lead through influence and empowerment.
          • Must have a basic level of familiarity with digital learning platforms.Additional Description Desired Knowledge, Skilles, & Abilities Company SummarySaint-Gobain Abrasives, the world's leading manufacturer of abrasives, offers powerful, precise and user-friendly solutions enabling customers to shape and surface finish all types of materials even in the most complex and challenging applications across a diverse range of markets. -As the technology leader, Saint-Gobain Abrasives sits at the forefront of the industry providing highly engineered, high-performance, value-adding abrasives, thanks to its continual investment in R&D and close collaboration with customers. -This strong commitment ensures that exciting new products are continuously introduced, which offer substantial customer benefits - helping to improve process productivity and reshape the world of abrasive solutions.Norton Abrasives and Norton-Clipper construction equipment are brands of Saint-Gobain. Norton was founded in Worcester, Massachusetts in 1885 when they invented the precision-made grinding wheel. For over 135 years, Norton has been the leader in abrasive products used in every industry wherever and whenever metals, plastics, glass, concrete or ceramics, and other materials must be shaped, cut, ground, sanded, sharpened, or finished. Our major markets include construction, automotive, aerospace, bearing, electronics, steel manufacturing and fabrication, woodworking for furniture, and construction.Legal StatementSaint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Keywords: Saint-Gobain Group, Worcester , Manager of Sales Training & Development, Sales , Worcester, Massachusetts

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