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Sales Credit Lead

Company: Saint-Gobain Abrasives
Location: Worcester
Posted on: May 16, 2018

Job Description:

This role will own the process, system components and data relating to sales credit. Functions of this role will include data validation, data processing for distribution, and data analysis with the overall goal of error free sales credit management, task consolidation, and the elimination of non-value added activities within our back office procedures. Core Responsibilities:

  • Develop and maintain processes and systems for documenting and assigning accurate sales credit
    • Processes: Customer assignments, onboarding partners, territory realignments, manual adjustments
    • Systems: Territory Management System (TMS), Commissions, Incentives, Point of Sale (POS), MicroStrategy, Customer Relationship Management (CRM)
    • POS: Coordinate onboarding strategy, continuous validation of data, identifying and resolving anomalies, support National Accounts Group (NAG) initiatives
    • Perform pre-impact analytics and recommend / administer system updates to minimize impact on sales credit
    • Administer and maintain day to day activities to ensure accurate sales credit assignment
      • Investigate, research, and resolve inquires
      • Training for new personnel Nature of Scope: Over the past several years the change in our business model combined with changing industry dynamics, have created opportunities to implement improvements to our sales credit process. An agile manager is needed to drive the implementation of these enhancements and recommend further innovations in order to maintain consistency amongst our internal management systems. This role will own the processes, system components, and data relating to sales credit. Functions of this role will include data validation, data processing for distribution, and data analysis with the overall goal of error free sales credit management, task consolidation, and the elimination of non-value added activities within our back office procedures. This position will be the business expert for all sales credit systems and logic for all channels. The person holding this position will have the chance to interact with business, finance and IT positions to accomplish tasks including but not limited to:
        • Coordinating and managing the implementation of system/logic changes
        • Managing maintenance, expansion, and ownership of data validation
        • Owning territory management in TMS, POS, Commissions, and Incentive systems
        • Qualifying and managing downstream impact of changes
        • Management of manual adjustments for commissions and incentives
        • Development and maintenance of process documentation
        • Processing monthly POS files, continuous review to ensure integrity, and pre-impact analysis of any changes that are made

          Keywords: Saint-Gobain Abrasives, Worcester, Sales Credit Lead, Sales, Worcester, Massachusetts

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