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Customer Services Representative @ Ultrabenefits - Apply if you are looking for a new career!

Company: Fallon Community Health Plan
Location: Worcester
Posted on: June 13, 2018

Job Description:


Job ID: 5221

# Positions: 1

Posted Date: 2018-05-15

Category: Customer Service

Product Line:

Qualifications:

Qualifications

  • High school diploma or equivalent. 2+ years of customer service experience, preferably in a healthcare or insurance environment.
  • Respond to telephone inquiries from providers within established timeframes utilizing current reference materials and available resources.
  • Research and identify any processing inaccuracies in claim payments and route to the appropriate team member for claim adjustment.
  • Ability to work with a high degree of accuracy and attention to detail.
  • Proficiency in data entry, Microsoft Word and Excel, Microsoft Outlook and the ability to master internal computer applications.
  • Demonstrated ability to multi-task. Proven ability to work independently with minimal supervision. Must be able to function well in a team environment.


    PM16

    PI102889014

    Keywords: Fallon Community Health Plan, Worcester, Customer Services Representative @ Ultrabenefits - Apply if you are looking for a new career!, Sales, Worcester, Massachusetts

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